# CVE-2004-2147: Denial of service in n/a

> Attackers can crash Symantec Norton AntiVirus and Microsoft Outlook by sending malformed emails, requiring user interaction to open the message.

- **Severity:** Medium 5.0 (`AV:N/AC:L/Au:N/C:N/I:N/A:P`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 1 Jul 2005
- **Updated:** 17 Sep 2024
- **Also known as:** GHSA-57cw-9v28-cf4v

## What is CVE-2004-2147?

CVE-2004-2147 is a medium-severity denial of service vulnerability in Symantec Norton Antivirus, published on 1 Jul 2005. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.

### Official description

Unknown versions of Symantec Norton AntiVirus and Microsoft Outlook allow attackers to cause a denial of service (crash) via malformed e-mail messages (1) without a body or (2) without a carriage return ("\n") separating the headers from the body.

## Which versions are affected by CVE-2004-2147?

It affects 1 product.


Products: Symantec Norton Antivirus.

## How do I fix CVE-2004-2147?

No fix has been published for CVE-2004-2147 yet. Limit exposure of the affected software until one is available.

## Is CVE-2004-2147 being exploited?

There is no known exploitation of CVE-2004-2147 in the wild and no public exploit code.

## Other vulnerabilities in Symantec Norton Antivirus

- [CVE-2005-2017](https://insights.sbomify.com/CVE-2005-2017/): Privilege escalation in n/a (critical 10.0)
- [CVE-2004-0487](https://insights.sbomify.com/CVE-2004-0487/): Other in n/a (critical 10.0)
- [CVE-2006-3456](https://insights.sbomify.com/CVE-2006-3456/): Code injection in n/a (high 8.5)
- [CVE-2002-2206](https://insights.sbomify.com/CVE-2002-2206/): Denial of service in n/a (high 7.8)
- [CVE-2002-1774](https://insights.sbomify.com/CVE-2002-1774/): Security feature bypass in n/a (high 7.5)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2004-2147 and fix it if it is affected.

What it is: CVE-2004-2147 is a medium-severity denial of service vulnerability in Symantec Norton Antivirus, published on 1 Jul 2005. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2004-2147 in the wild and no public exploit code.

Affected product: Symantec Norton Antivirus. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2004-2147/ (Markdown: https://insights.sbomify.com/CVE-2004-2147/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2004-2147
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2004-2147
- OSV: https://osv.dev/vulnerability/CVE-2004-2147

---
From sbomify Insights: https://insights.sbomify.com/CVE-2004-2147/
Summaries are generated and may contain mistakes; the official description above is the record.