# CVE-2008-7276: Missing authorization in n/a

> Local attackers can bypass access restrictions in OTRS due to incorrect directory permissions, potentially escalating privileges or reading sensitive data.

- **Severity:** Medium 4.6 (`AV:L/AC:L/Au:N/C:P/I:P/A:P`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Local or same network only
- **Victim action needed:** Not needed
- **Fix available:** Yes
- **Published:** 18 Mar 2011
- **Updated:** 16 Sep 2024
- **Also known as:** DEBIAN-CVE-2008-7276, GHSA-w48p-p38c-ph98

## What is CVE-2008-7276?

CVE-2008-7276 is a medium-severity missing authorization vulnerability in Otrs Otrs, published on 18 Mar 2011. It can only be exploited from the same machine or local network, with no action from the victim.

### Official description

Kernel/System/Web/Request.pm in Open Ticket Request System (OTRS) before 2.3.2 creates a directory under /tmp/ with 1274 permissions, which might allow local users to bypass intended access restrictions via standard filesystem operations, related to incorrect interpretation of 0700 as a decimal value.

Weakness: CWE-264

## Which versions are affected by CVE-2008-7276?

It affects 1 product.


Products: Otrs Otrs.

## How do I fix CVE-2008-7276?

Upgrade to a fixed version.

## Is CVE-2008-7276 being exploited?

There is no known exploitation of CVE-2008-7276 in the wild and no public exploit code.

## Other vulnerabilities in Otrs Otrs

- [CVE-2026-48188](https://insights.sbomify.com/CVE-2026-48188/): SQL Injection via MySQL Quote Method (critical 9.1)
- [CVE-2013-4717](https://insights.sbomify.com/CVE-2013-4717/): SQL injection in n/a (high 8.8)
- [CVE-2017-14635](https://insights.sbomify.com/CVE-2017-14635/): Code injection in n/a (high 8.8)
- [CVE-2023-5422](https://insights.sbomify.com/CVE-2023-5422/): SSL Certificates are not checked for E-Mail Handling (high 8.7)
- [CVE-2023-6254](https://insights.sbomify.com/CVE-2023-6254/): Password is send back to client (high 8.1)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2008-7276 and fix it if it is affected.

What it is: CVE-2008-7276 is a medium-severity missing authorization vulnerability in Otrs Otrs, published on 18 Mar 2011. It can only be exploited from the same machine or local network, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2008-7276 in the wild and no public exploit code.

Affected product: Otrs Otrs. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2008-7276/ (Markdown: https://insights.sbomify.com/CVE-2008-7276/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2008-7276
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2008-7276
- OSV: https://osv.dev/vulnerability/CVE-2008-7276

---
From sbomify Insights: https://insights.sbomify.com/CVE-2008-7276/
Summaries are generated and may contain mistakes; the official description above is the record.