CVE-2008-7280 Denial of service in n/a

Medium 5.0 Published Updated

Remote attackers can cause a denial of service in OTRS by sending emails with malformed UTF-8 characters, disrupting email retrieval.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
Not needed
Fix
Available

What is CVE-2008-7280?

CVE-2008-7280 is a medium-severity denial of service vulnerability in Otrs Otrs, published on 18 Mar 2011. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service (e-mail retrieval outage) via a crafted message.

Weakness: CWE-20

Which versions are affected by CVE-2008-7280?

It affects 1 product.

Products include Otrs Otrs.

How do I fix CVE-2008-7280?

Upgrade to a fixed version.

Upgrade, then put limits on request size, rate and nesting depth so one client cannot exhaust the service. More about Denial of service.

Is CVE-2008-7280 being exploited?

There is no known exploitation of CVE-2008-7280 in the wild and no public exploit code.

All Otrs Otrs vulnerabilities

Sources

Also known as DEBIAN-CVE-2008-7280, GHSA-hccp-3jmw-j79m.

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