# CVE-2009-4995: Cross-site scripting in n/a

> Remote attackers can inject arbitrary web script or HTML via the email address field in SmarterTrack helpdesk software.

- **Severity:** Medium 4.3 (`AV:N/AC:M/Au:N/C:N/I:P/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 25 Aug 2010
- **Updated:** 16 Sep 2024
- **Also known as:** GHSA-vqf8-229q-6788

## What is CVE-2009-4995?

CVE-2009-4995 is a medium-severity cross-site scripting vulnerability in n/a, published on 25 Aug 2010. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

### Official description

Cross-site scripting (XSS) vulnerability in frmTickets.aspx in SmarterTools SmarterTrack before 4.0.3504 allows remote attackers to inject arbitrary web script or HTML via the email address field.  NOTE: the provenance of this information is unknown; the details are obtained solely from third party information.

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation)

## Which versions are affected by CVE-2009-4995?

It affects 1 product.


Products: Smartertools Smartertrack.

## How do I fix CVE-2009-4995?

No fix has been published for CVE-2009-4995 yet. Limit exposure of the affected software until one is available.

## Is CVE-2009-4995 being exploited?

There is no known exploitation of CVE-2009-4995 in the wild and no public exploit code.

## Other vulnerabilities in n/a

- [CVE-2022-24387](https://insights.sbomify.com/CVE-2022-24387/): File upload and overwrite to app_data/Config in SmarterTrack v100.0.8019.14010 (critical 9.1)
- [CVE-2022-24384](https://insights.sbomify.com/CVE-2022-24384/): Reflective XSS on SmarterTrack v100.0.8019.14010 (high 8.8)
- [CVE-2022-24386](https://insights.sbomify.com/CVE-2022-24386/): Stored XSS in SmarterTrack v100.0.8019.14010 (high 8.8)
- [CVE-2020-36926](https://insights.sbomify.com/CVE-2020-36926/): SmarterTools SmarterTrack 7922 -Information Disclosure (medium 6.9)
- [CVE-2022-24385](https://insights.sbomify.com/CVE-2022-24385/): Information disclosure via direct object access on SmarterTrack v100.0.8019.14010 (medium 6.5)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2009-4995 and fix it if it is affected.

What it is: CVE-2009-4995 is a medium-severity cross-site scripting vulnerability in n/a, published on 25 Aug 2010. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2009-4995 in the wild and no public exploit code.

Affected product: n/a. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2009-4995/ (Markdown: https://insights.sbomify.com/CVE-2009-4995/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2009-4995
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2009-4995
- OSV: https://osv.dev/vulnerability/CVE-2009-4995

---
From sbomify Insights: https://insights.sbomify.com/CVE-2009-4995/
Summaries are generated and may contain mistakes; the official description above is the record.