CVE-2010-4761 Information disclosure in n/a

Medium 4.0 Published 18 Mar 2011 Updated 16 Sep 2024

Authenticated users can view sensitive ticket metadata like owner and time via the print dialog, exposing internal data.

Exploited in the wild: Not known
Login needed: Any signed-in user
Attackable: Over the internet
Victim action needed: A user has to click or open something
Fix: Available

What is CVE-2010-4761?

CVE-2010-4761 is a medium-severity vulnerability in Otrs Otrs, published on 18 Mar 2011. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

Official description

The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.

Weakness: CWE-264

Which versions are affected by CVE-2010-4761?

It affects 1 product.

Products include Otrs Otrs.

How do I fix CVE-2010-4761?

Upgrade to a fixed version.

Is CVE-2010-4761 being exploited?

There is no known exploitation of CVE-2010-4761 in the wild and no public exploit code.

All Otrs Otrs vulnerabilities

Sources

Also known as DEBIAN-CVE-2010-4761, GHSA-23mc-xgfq-qhjf.