CVE-2010-4763 Missing authorization in n/a
Authenticated users can bypass ACL restrictions to modify ticket status, service, and queue fields via AJAX reload in OTRS.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- A user has to click or open something
- Fix
- Available
What is CVE-2010-4763?
CVE-2010-4763 is a medium-severity missing authorization vulnerability in Otrs Otrs, published on 18 Mar 2011. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Official description
The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.
Weakness: CWE-264
Which versions are affected by CVE-2010-4763?
It affects 1 product.
Products include Otrs Otrs.
How do I fix CVE-2010-4763?
Upgrade to a fixed version.
Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.
Is CVE-2010-4763 being exploited?
There is no known exploitation of CVE-2010-4763 in the wild and no public exploit code.
Other vulnerabilities in Otrs Otrs
Sources
Also known as DEBIAN-CVE-2010-4763, GHSA-93rq-vj87-fqr6.