{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2010-4765 in the wild and no public exploit code.","fix":"Upgrade to a fixed version.","what":"CVE-2010-4765 is a medium-severity vulnerability in Otrs Otrs, published on 18 Mar 2011. Any signed-in user can exploit it over the network, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2010-4765 and fix it if it is affected.\n\nWhat it is: CVE-2010-4765 is a medium-severity vulnerability in Otrs Otrs, published on 18 Mar 2011. Any signed-in user can exploit it over the network, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2010-4765 in the wild and no public exploit code.\n\nAffected product: Otrs Otrs. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2010-4765/ (Markdown: https://insights.sbomify.com/CVE-2010-4765/index.md)","id":"CVE-2010-4765","markdown":"https://insights.sbomify.com/CVE-2010-4765/index.md","name":"CVE-2010-4765","record":{"aliases":["DEBIAN-CVE-2010-4765","GHSA-58hm-mcrj-h6xh"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["data_modify"],"network_reachable":"yes","non_default_config":false,"product_category":"OTRS ticket system","requires_auth":"low_privilege","summary":"Authenticated remote attackers can corrupt ticket counter logs via a race condition in OTRS, requiring an upgrade to fix.","user_interaction":"not_required","vuln_class":"race_condition"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"mitre","cpe":[{"product":"otrs","vendor":"otrs"}],"cvss":{"score":4.9,"severity":"medium","source":"nvd","vector":"AV:N/AC:M/Au:S/C:N/I:P/A:P","version":"2.0"},"cwes":[{"id":"CWE-362","name":"Concurrent Execution using Shared Resource with Improper Synchronization"}],"description":"Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":true,"headline":"Race condition in n/a","id":"CVE-2010-4765","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"otrs:otrs","products":["otrs:otrs"],"type":"race_condition","year":"2010"},"n_packages":0,"n_references":2,"next":{"headline":"Information disclosure in n/a","id":"CVE-2010-4766"},"packages":[],"prev":{"headline":"Security feature bypass in n/a","id":"CVE-2010-4764"},"products":["n/a"],"published":"2011-03-18","related":[{"cvss_score":9.1,"headline":"SQL Injection via MySQL Quote Method","id":"CVE-2026-48188","kev_date_added":null,"published":"2026-06-01"},{"cvss_score":8.8,"headline":"SQL injection in n/a","id":"CVE-2013-4717","kev_date_added":null,"published":"2021-08-09"},{"cvss_score":8.8,"headline":"Code injection in n/a","id":"CVE-2017-14635","kev_date_added":null,"published":"2017-09-21"},{"cvss_score":8.7,"headline":"SSL Certificates are not checked for E-Mail Handling","id":"CVE-2023-5422","kev_date_added":null,"published":"2023-10-16"},{"cvss_score":8.1,"headline":"Password is send back to client","id":"CVE-2023-6254","kev_date_added":null,"published":"2023-11-27"},{"cvss_score":7.6,"headline":"Information disclouse and DoS via websocket push events","id":"CVE-2023-2534","kev_date_added":null,"published":"2023-05-08"},{"cvss_score":7.5,"headline":"DoS attack using email","id":"CVE-2022-39052","kev_date_added":null,"published":"2022-10-17"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":null,"exploitation":null,"technical_impact":null},"state":"PUBLISHED","updated":"2024-09-17","vendors":["n/a"]},"summary":"Authenticated remote attackers can corrupt ticket counter logs via a race condition in OTRS, requiring an upgrade to fix.","url":"https://insights.sbomify.com/CVE-2010-4765/"}