CVE-2010-4767 Denial of service in n/a
Remote attackers can cause denial of service by sending crafted emails with invalid UTF-8 characters to the OTRS ticket system.
- Exploited in the wild
- Not known
- Login needed
- Not needed
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- Available
What is CVE-2010-4767?
CVE-2010-4767 is a medium-severity denial of service vulnerability in Otrs Otrs, published on 18 Mar 2011. An attacker can exploit it over the internet without logging in, with no action from the victim.
Official description
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
Weakness: CWE-20
Which versions are affected by CVE-2010-4767?
It affects 1 product.
Products include Otrs Otrs.
How do I fix CVE-2010-4767?
Upgrade to a fixed version.
Upgrade, then put limits on request size, rate and nesting depth so one client cannot exhaust the service. More about Denial of service.
Is CVE-2010-4767 being exploited?
There is no known exploitation of CVE-2010-4767 in the wild and no public exploit code.
Other vulnerabilities in Otrs Otrs
Sources
Also known as DEBIAN-CVE-2010-4767, GHSA-w9x9-fc49-2chx.