{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2010-4768 in the wild and no public exploit code.","fix":"Upgrade to a fixed version.","what":"CVE-2010-4768 is a medium-severity missing authorization vulnerability in Otrs Otrs, published on 18 Mar 2011. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link."},"fix_prompt":"Check this codebase for CVE-2010-4768 and fix it if it is affected.\n\nWhat it is: CVE-2010-4768 is a medium-severity missing authorization vulnerability in Otrs Otrs, published on 18 Mar 2011. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.\nExploitation: There is no known exploitation of CVE-2010-4768 in the wild and no public exploit code.\n\nAffected product: Otrs Otrs. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2010-4768/ (Markdown: https://insights.sbomify.com/CVE-2010-4768/index.md)","id":"CVE-2010-4768","markdown":"https://insights.sbomify.com/CVE-2010-4768/index.md","name":"CVE-2010-4768","record":{"aliases":["DEBIAN-CVE-2010-4768","GHSA-gh7q-c68r-vp9c"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["data_read"],"network_reachable":"yes","non_default_config":false,"product_category":"OTRS ticket system","requires_auth":"low_privilege","summary":"Authenticated users can bypass queue access restrictions to view tickets they should not see due to improper handling of hidden permissions.","user_interaction":"required","vuln_class":"missing_authorization"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"mitre","cpe":[{"product":"otrs","vendor":"otrs"}],"cvss":{"score":6,"severity":"medium","source":"nvd","vector":"AV:N/AC:M/Au:S/C:P/I:P/A:P","version":"2.0"},"cwes":[{"id":"CWE-264","name":null}],"description":"Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":true,"headline":"Missing authorization in n/a","id":"CVE-2010-4768","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"otrs:otrs","products":["otrs:otrs"],"type":"missing_authorization","year":"2010"},"n_packages":0,"n_references":2,"next":{"headline":"Path traversal in n/a","id":"CVE-2010-4769"},"packages":[],"prev":{"headline":"Denial of service in n/a","id":"CVE-2010-4767"},"products":["n/a"],"published":"2011-03-18","related":[{"cvss_score":9.1,"headline":"SQL Injection via MySQL Quote Method","id":"CVE-2026-48188","kev_date_added":null,"published":"2026-06-01"},{"cvss_score":8.8,"headline":"SQL injection in n/a","id":"CVE-2013-4717","kev_date_added":null,"published":"2021-08-09"},{"cvss_score":8.8,"headline":"Code injection in n/a","id":"CVE-2017-14635","kev_date_added":null,"published":"2017-09-21"},{"cvss_score":8.7,"headline":"SSL Certificates are not checked for E-Mail Handling","id":"CVE-2023-5422","kev_date_added":null,"published":"2023-10-16"},{"cvss_score":8.1,"headline":"Password is send back to client","id":"CVE-2023-6254","kev_date_added":null,"published":"2023-11-27"},{"cvss_score":7.6,"headline":"Information disclouse and DoS via websocket push events","id":"CVE-2023-2534","kev_date_added":null,"published":"2023-05-08"},{"cvss_score":7.5,"headline":"DoS attack using email","id":"CVE-2022-39052","kev_date_added":null,"published":"2022-10-17"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":null,"exploitation":null,"technical_impact":null},"state":"PUBLISHED","updated":"2024-09-16","vendors":["n/a"]},"summary":"Authenticated users can bypass queue access restrictions to view tickets they should not see due to improper handling of hidden permissions.","url":"https://insights.sbomify.com/CVE-2010-4768/"}