# CVE-2011-2757: Path traversal in n/a

> Remote attackers can read arbitrary files via directory traversal in FileDownload.jsp, exposing sensitive data in ManageEngine ServiceDesk Plus.

- **Severity:** Medium 5.0 (`AV:N/AC:L/Au:N/C:P/I:N/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not stated
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 17 Jul 2011
- **Updated:** 16 Sep 2024
- **Also known as:** GHSA-v72f-5j8q-jfjq

## What is CVE-2011-2757?

CVE-2011-2757 is a medium-severity path traversal vulnerability in n/a, published on 17 Jul 2011. It can be exploited over the network, with no action from the victim.

### Official description

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows remote attackers to read arbitrary files via a .. (dot dot) in the FILENAME parameter.  NOTE: this might overlap the US-CERT VU#543310 issue.

Weakness: CWE-22 (Improper Limitation of a Pathname to a Restricted Directory)

## Which versions are affected by CVE-2011-2757?

It affects 1 product.


Products: Manageengine Servicedesk Plus.

## How do I fix CVE-2011-2757?

No fix has been published for CVE-2011-2757 yet. Limit exposure of the affected software until one is available.

## Is CVE-2011-2757 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2011-2757 exists.

Public exploit code:

- ManageEngine ServiceDesk Plus 8.0 - Directory Traversal (exploitdb)
- ManageEngine Support Center Plus 7.8 Build 7801 - Directory Traversal (exploitdb)
- ManageEngine ServiceDesk 8.0.0.12 - Database Disclosure (exploitdb)
- ManageEngine ServiceDesk Plus Path Traversal (metasploit)

## Other vulnerabilities in n/a

- [CVE-2008-1299](https://insights.sbomify.com/CVE-2008-1299/): Cross-site scripting in n/a (medium 6.1)
- [CVE-2011-1509](https://insights.sbomify.com/CVE-2011-1509/): Weak cryptography in n/a (medium 5.0)
- [CVE-2011-2755](https://insights.sbomify.com/CVE-2011-2755/): Path traversal in n/a (medium 5.0)
- [CVE-2011-2756](https://insights.sbomify.com/CVE-2011-2756/): Missing authorization in n/a (medium 5.0)
- [CVE-2012-2585](https://insights.sbomify.com/CVE-2012-2585/): Cross-site scripting in n/a (medium 4.3)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2011-2757 and fix it if it is affected.

What it is: CVE-2011-2757 is a medium-severity path traversal vulnerability in n/a, published on 17 Jul 2011. It can be exploited over the network, with no action from the victim.
Exploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2011-2757 exists.

Affected product: n/a. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2011-2757/ (Markdown: https://insights.sbomify.com/CVE-2011-2757/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2011-2757
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2011-2757
- OSV: https://osv.dev/vulnerability/CVE-2011-2757

---
From sbomify Insights: https://insights.sbomify.com/CVE-2011-2757/
Summaries are generated and may contain mistakes; the official description above is the record.