CVE-2012-2582 Cross-site scripting in n/a

Medium 4.3 Published Updated

Remote attackers can inject arbitrary web script or HTML via crafted email messages in OTRS Help Desk, requiring user interaction to view the malicious content.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
A user has to click or open something
Fix
Available

What is CVE-2012-2582?

CVE-2012-2582 is a medium-severity cross-site scripting vulnerability in Otrs Otrs, published on 23 Aug 2012. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.

Official description

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.

Weakness: CWE-79

Which versions are affected by CVE-2012-2582?

It affects 2 products.

Products include Otrs Otrs, Otrs Otrs Itsm.

How do I fix CVE-2012-2582?

Upgrade to a fixed version.

Escape output for the context it lands in and set a strict Content Security Policy. Upgrading the affected component is the real fix. More about Cross-site scripting.

Is CVE-2012-2582 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2012-2582 exists.

Public exploit code: 1 Exploit-DB entry.

All Otrs Otrs vulnerabilities

Sources

Also known as DEBIAN-CVE-2012-2582, GHSA-74m7-9rv3-r9vp.

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