{"answers":{"affected":"It affects 2 products.","exploited":"It is not confirmed as exploited in the wild, but public exploit code for CVE-2012-2582 exists.","fix":"Upgrade to a fixed version.","what":"CVE-2012-2582 is a medium-severity cross-site scripting vulnerability in Otrs Otrs, published on 23 Aug 2012. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link."},"fix_prompt":"Check this codebase for CVE-2012-2582 and fix it if it is affected.\n\nWhat it is: CVE-2012-2582 is a medium-severity cross-site scripting vulnerability in Otrs Otrs, published on 23 Aug 2012. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.\nExploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2012-2582 exists.\n\nAffected product: Otrs Otrs. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2012-2582/ (Markdown: https://insights.sbomify.com/CVE-2012-2582/index.md)","id":"CVE-2012-2582","markdown":"https://insights.sbomify.com/CVE-2012-2582/index.md","name":"CVE-2012-2582","record":{"aliases":["DEBIAN-CVE-2012-2582","GHSA-74m7-9rv3-r9vp"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["security_bypass"],"network_reachable":"yes","non_default_config":false,"product_category":"OTRS Help Desk","requires_auth":"none","summary":"Remote attackers can inject arbitrary web script or HTML via crafted email messages in OTRS Help Desk, requiring user interaction to view the malicious content.","user_interaction":"required","vuln_class":"xss"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"certcc","cpe":[{"product":"otrs","vendor":"otrs"},{"product":"otrs_itsm","vendor":"otrs"}],"cvss":{"score":4.3,"severity":"medium","source":"nvd","vector":"AV:N/AC:M/Au:N/C:N/I:P/A:N","version":"2.0"},"cwes":[{"id":"CWE-79","name":"Improper Neutralization of Input During Web Page Generation"}],"description":"Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV=\"CONTENT-TYPE\" META element.","ecosystems":[],"exploits":{"exploitdb":1,"first_seen":"2012-08-08","github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[{"date":"2012-08-08","kind":"exploitdb","ref":"20359","stars":null,"title":"OTRS Open Technology Real Services 3.1.4 - Persistent Cross-Site Scripting"}],"tier":"weaponised"},"has_fix":true,"headline":"Cross-site scripting in n/a","id":"CVE-2012-2582","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"otrs:otrs","products":["otrs:otrs"],"type":"xss","year":"2012"},"n_packages":0,"n_references":5,"next":{"headline":"Cross-site scripting in n/a","id":"CVE-2012-2583"},"packages":[],"prev":{"headline":"Cross-site scripting in n/a","id":"CVE-2012-2580"},"products":["n/a"],"published":"2012-08-23","related":[{"cvss_score":9.1,"headline":"SQL Injection via MySQL Quote Method","id":"CVE-2026-48188","kev_date_added":null,"published":"2026-06-01"},{"cvss_score":8.8,"headline":"SQL injection in n/a","id":"CVE-2013-4717","kev_date_added":null,"published":"2021-08-09"},{"cvss_score":8.8,"headline":"Code injection in n/a","id":"CVE-2017-14635","kev_date_added":null,"published":"2017-09-21"},{"cvss_score":8.7,"headline":"SSL Certificates are not checked for E-Mail Handling","id":"CVE-2023-5422","kev_date_added":null,"published":"2023-10-16"},{"cvss_score":8.1,"headline":"Password is send back to client","id":"CVE-2023-6254","kev_date_added":null,"published":"2023-11-27"},{"cvss_score":7.6,"headline":"Information disclouse and DoS via websocket push events","id":"CVE-2023-2534","kev_date_added":null,"published":"2023-05-08"},{"cvss_score":7.5,"headline":"DoS attack using email","id":"CVE-2022-39052","kev_date_added":null,"published":"2022-10-17"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"},{"class":"attribution","licence":"GPL-2.0-or-later","name":"Exploit-DB"}],"ssvc":{"automatable":null,"exploitation":null,"technical_impact":null},"state":"PUBLISHED","updated":"2024-08-06","vendors":["n/a"]},"summary":"Remote attackers can inject arbitrary web script or HTML via crafted email messages in OTRS Help Desk, requiring user interaction to view the malicious content.","url":"https://insights.sbomify.com/CVE-2012-2582/"}