# CVE-2013-10002: Hardcoded credentials in SAMwin Contact Center Suite

> Hard-coded credentials in the SAMwin Contact Center Suite allow attackers to authenticate and potentially take over accounts.

- **Severity:** Medium 6.5 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 24 May 2022
- **Updated:** 15 Apr 2025
- **Also known as:** GHSA-c5v9-gh8m-f2g2

## What is CVE-2013-10002?

CVE-2013-10002 is a medium-severity vulnerability in Telecommunication Software SAMwin Contact Center Suite, published on 24 May 2022. An attacker can exploit it over the internet without logging in, with no action from the victim.

### Official description

A vulnerability was found in Telecommunication Software SAMwin Contact Center Suite 5.1. It has been rated as critical. Affected by this issue is the function getCurrentDBVersion in the library SAMwinLIBVB.dll of the credential handler. Authentication is possible with hard-coded credentials. Upgrading to version 6.2 is able to address this issue. It is recommended to upgrade the affected component.

Weakness: CWE-798 (Use of Hard-coded Credentials)

## Which versions are affected by CVE-2013-10002?

It affects 2 products.


Products: Telecomsoftware Samwin Agent, Telecomsoftware Samwin Contact Center.

## How do I fix CVE-2013-10002?

No fix has been published for CVE-2013-10002 yet. Limit exposure of the affected software until one is available.

## Is CVE-2013-10002 being exploited?

There is no known exploitation of CVE-2013-10002 in the wild and no public exploit code.

## Other vulnerabilities in Telecommunication Software SAMwin Contact Center Suite

- [CVE-2013-10003](https://insights.sbomify.com/CVE-2013-10003/): Telecommunication Software SAMwin Contact Center Suite Database SAMwinLIBVB.dll getCurrentDBVersion sql injection (medium 6.5)
- [CVE-2013-10004](https://insights.sbomify.com/CVE-2013-10004/): Weak cryptography in SAMwin Contact Center Suite (medium 6.5)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2013-10002 and fix it if it is affected.

What it is: CVE-2013-10002 is a medium-severity vulnerability in Telecommunication Software SAMwin Contact Center Suite, published on 24 May 2022. An attacker can exploit it over the internet without logging in, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2013-10002 in the wild and no public exploit code.

Affected product: Telecommunication Software SAMwin Contact Center Suite. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2013-10002/ (Markdown: https://insights.sbomify.com/CVE-2013-10002/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2013-10002
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2013-10002
- OSV: https://osv.dev/vulnerability/CVE-2013-10002

---
From sbomify Insights: https://insights.sbomify.com/CVE-2013-10002/
Summaries are generated and may contain mistakes; the official description above is the record.