CVE-2013-4088 Information disclosure in n/a

Medium 6.5 Published Updated

Remote attackers with valid agent logins can read restricted tickets via crafted URLs in OTRS, requiring an upgrade to secure the ticket split mechanism.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Over the internet
Victim action needed
Not needed
Fix
Available

What is CVE-2013-4088?

CVE-2013-4088 is a medium-severity vulnerability in Otrs Otrs, published on 21 Feb 2020. Any signed-in user can exploit it over the network, with no action from the victim.

Official description

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Weakness: CWE-200

Which versions are affected by CVE-2013-4088?

It affects 1 product.

Products include Otrs Otrs.

How do I fix CVE-2013-4088?

Upgrade to a fixed version.

Is CVE-2013-4088 being exploited?

There is no known exploitation of CVE-2013-4088 in the wild and no public exploit code.

All Otrs Otrs vulnerabilities

Sources

Also known as DEBIAN-CVE-2013-4088, DSA-2712-1, GHSA-mw5w-5j5g-9mvh.

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