# CVE-2014-100002: Path traversal in n/a

> Remote attackers can read arbitrary files via directory traversal in ManageEngine SupportCenter Plus, requiring low privileges to create a ticket.

- **Severity:** Medium 5.0 (`AV:N/AC:L/Au:N/C:P/I:N/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 13 Jan 2015
- **Updated:** 6 Aug 2024
- **Also known as:** GHSA-5pv5-8647-88rx

## What is CVE-2014-100002?

CVE-2014-100002 is a medium-severity path traversal vulnerability in n/a, published on 13 Jan 2015. Any signed-in user can exploit it over the network, with no action from the victim.

### Official description

Directory traversal vulnerability in ManageEngine SupportCenter Plus 7.9 before 7917 allows remote attackers to read arbitrary files via a ..%2f (dot dot encoded slash) in the attach parameter to WorkOrder.do in the file attachment for a new ticket.

Weakness: CWE-22 (Improper Limitation of a Pathname to a Restricted Directory)

## Which versions are affected by CVE-2014-100002?

It affects 1 product.


Products: Zohocorp Manageengine Supportcenter Plus.

## How do I fix CVE-2014-100002?

No fix has been published for CVE-2014-100002 yet. Limit exposure of the affected software until one is available.

## Is CVE-2014-100002 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2014-100002 exists.

Public exploit code:

- ManageEngine Support Center Plus Directory Traversal (metasploit)
- ManageEngine Support Center Plus 7916 - Directory Traversal (exploitdb)

## Other vulnerabilities in n/a

- [CVE-2023-23076](https://insights.sbomify.com/CVE-2023-23076/): Command injection in n/a (critical 9.8)
- [CVE-2022-36412](https://insights.sbomify.com/CVE-2022-36412/): Auth bypass in n/a (critical 9.8)
- [CVE-2021-43296](https://insights.sbomify.com/CVE-2021-43296/): Server-side request forgery in n/a (high 7.5)
- [CVE-2021-43294](https://insights.sbomify.com/CVE-2021-43294/): Cross-site scripting in n/a (medium 6.1)
- [CVE-2021-43295](https://insights.sbomify.com/CVE-2021-43295/): Cross-site scripting in n/a (medium 6.1)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2014-100002 and fix it if it is affected.

What it is: CVE-2014-100002 is a medium-severity path traversal vulnerability in n/a, published on 13 Jan 2015. Any signed-in user can exploit it over the network, with no action from the victim.
Exploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2014-100002 exists.

Affected product: n/a. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2014-100002/ (Markdown: https://insights.sbomify.com/CVE-2014-100002/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2014-100002
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2014-100002
- OSV: https://osv.dev/vulnerability/CVE-2014-100002

---
From sbomify Insights: https://insights.sbomify.com/CVE-2014-100002/
Summaries are generated and may contain mistakes; the official description above is the record.