CVE-2014-1694 Cross-site request forgery in n/a

Medium 6.8 Published Updated

Remote attackers can hijack user sessions to create tickets or send follow-ups via CSRF, requiring user interaction to exploit.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Over the internet
Victim action needed
A user has to click or open something
Fix
Available

What is CVE-2014-1694?

CVE-2014-1694 is a medium-severity vulnerability in Otrs Otrs, published on 4 Feb 2014. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

Official description

Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.

Weakness: CWE-352

Which versions are affected by CVE-2014-1694?

It affects 1 product.

Products include Otrs Otrs.

How do I fix CVE-2014-1694?

Upgrade to a fixed version.

Is CVE-2014-1694 being exploited?

There is no known exploitation of CVE-2014-1694 in the wild and no public exploit code.

All Otrs Otrs vulnerabilities

Sources

Also known as DEBIAN-CVE-2014-1694, GHSA-gvjm-c4hq-cvw7.

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