# CVE-2016-6442: Cross-site request forgery in Cisco Finesse 11.0(1)

> Unauthenticated remote attackers can perform CSRF attacks against users of the Cisco Finesse web interface, potentially leading to account takeover.

- **Severity:** High 8.8 (`CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 27 Oct 2016
- **Updated:** 6 Aug 2024
- **Also known as:** GHSA-43vv-v8c6-frg3

## What is CVE-2016-6442?

CVE-2016-6442 is a high-severity vulnerability in Cisco Finesse 11.0(1), published on 27 Oct 2016. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.

### Official description

A vulnerability in Cisco Finesse Agent and Supervisor Desktop Software could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack against the user of the web interface. More Information: CSCvb57213. Known Affected Releases: 11.0(1).

Weakness: CWE-352 (Cross-Site Request Forgery)

## Which versions are affected by CVE-2016-6442?

It affects 1 product.


Products: Cisco Finesse.

## How do I fix CVE-2016-6442?

No fix has been published for CVE-2016-6442 yet. Limit exposure of the affected software until one is available.

## Is CVE-2016-6442 being exploited?

There is no known exploitation of CVE-2016-6442 in the wild and no public exploit code.

## Other vulnerabilities in Cisco Finesse 11.0(1)

- [CVE-2018-0398](https://insights.sbomify.com/CVE-2018-0398/): Server-side request forgery in Cisco Finesse unknown (critical 9.8)
- [CVE-2018-0399](https://insights.sbomify.com/CVE-2018-0399/): Information disclosure in Cisco Finesse unknown (critical 9.8)
- [CVE-2016-1373](https://insights.sbomify.com/CVE-2016-1373/): Server-side request forgery in n/a (high 8.6)
- [CVE-2015-0754](https://insights.sbomify.com/CVE-2015-0754/): Denial of service in n/a (high 7.5)
- [CVE-2024-20404](https://insights.sbomify.com/CVE-2024-20404/): Server-side request forgery in Cisco Finesse (high 7.2)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2016-6442 and fix it if it is affected.

What it is: CVE-2016-6442 is a high-severity vulnerability in Cisco Finesse 11.0(1), published on 27 Oct 2016. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2016-6442 in the wild and no public exploit code.

Affected product: Cisco Finesse 11.0(1). No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2016-6442/ (Markdown: https://insights.sbomify.com/CVE-2016-6442/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2016-6442
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2016-6442
- OSV: https://osv.dev/vulnerability/CVE-2016-6442

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From sbomify Insights: https://insights.sbomify.com/CVE-2016-6442/
Summaries are generated and may contain mistakes; the official description above is the record.