CVE-2017-11512 Path traversal in ManageEngine ServiceDesk

High 7.5 Published Updated

Unauthenticated attackers can download arbitrary files from ManageEngine ServiceDesk via path traversal in the download-snapshot URL.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2017-11512?

CVE-2017-11512 is a high-severity path traversal vulnerability in Zoho ManageEngine ServiceDesk, published on 8 Nov 2017. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Weakness: CWE-22

Which versions are affected by CVE-2017-11512?

It affects 1 product.

Products include Manageengine Servicedesk.

How do I fix CVE-2017-11512?

No fix has been published for CVE-2017-11512 yet. Limit exposure of the affected software until one is available.

Upgrade, and resolve every user-supplied path against an allowed base folder before opening it. More about Path traversal.

Is CVE-2017-11512 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2017-11512 exists.

Public exploit code: 1 Nuclei template.

Sources

Also known as GHSA-c33r-cv7j-5pm7.

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