CVE-2017-16854 Information disclosure in n/a

What is CVE-2017-16854?

CVE-2017-16854 is a medium-severity vulnerability in Debian Debian Linux, published on 8 Dec 2017. Any signed-in user can exploit it over the network, with no action from the victim.

Official description

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Weakness: CWE-200

Which versions are affected by CVE-2017-16854?

It affects 2 products.

Products include Debian Debian Linux, Otrs Otrs.

How do I fix CVE-2017-16854?

Upgrade to a fixed version.

Is CVE-2017-16854 being exploited?

There is no known exploitation of CVE-2017-16854 in the wild and no public exploit code.

Other vulnerabilities in Debian Debian Linux

• CVE-2015-3306 ProFTPD Improper Access Control Exploited Critical 10.0
• CVE-2025-49113 RoundCube Webmail Deserialization of Untrusted Data Exploited Critical 9.9
• CVE-2026-24061 GNU InetUtils Argument Injection Exploited Critical 9.8
• CVE-2025-39682 Linux Kernel Improper Check for Unusual or Exceptional Conditions Exploited Critical 9.8
• CVE-2024-9680 Mozilla Firefox Use-After-Free Exploited Critical 9.8

All Debian Debian Linux vulnerabilities

Sources

• CVE record
• NVD
• OSV
• GitHub advisory
• How this page is made

Also known as DEBIAN-CVE-2017-16854, GHSA-29ch-39m4-vcw5, UBUNTU-CVE-2017-16854.