CVE-2019-12497 Information disclosure in n/a

What is CVE-2019-12497?

CVE-2019-12497 is a medium-severity vulnerability in Debian Debian Linux, published on 17 Jun 2019. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

Weakness: CWE-200

Which versions are affected by CVE-2019-12497?

It affects 2 products.

Products include Debian Debian Linux, Otrs Otrs.

How do I fix CVE-2019-12497?

Upgrade to a fixed version.

Is CVE-2019-12497 being exploited?

There is no known exploitation of CVE-2019-12497 in the wild and no public exploit code.

Other vulnerabilities in Debian Debian Linux

• CVE-2015-3306 ProFTPD Improper Access Control Exploited Critical 10.0
• CVE-2025-49113 RoundCube Webmail Deserialization of Untrusted Data Exploited Critical 9.9
• CVE-2026-24061 GNU InetUtils Argument Injection Exploited Critical 9.8
• CVE-2025-39682 Linux Kernel Improper Check for Unusual or Exceptional Conditions Exploited Critical 9.8
• CVE-2024-9680 Mozilla Firefox Use-After-Free Exploited Critical 9.8

All Debian Debian Linux vulnerabilities

Sources

• CVE record
• NVD
• OSV
• GitHub advisory
• How this page is made

Also known as DEBIAN-CVE-2019-12497, GHSA-px3x-w8w4-6w99, UBUNTU-CVE-2019-12497.