# CVE-2019-13081: Cross-site scripting in n/a

> An authenticated user can inject arbitrary JavaScript into ticket titles, allowing execution in other users' browsers within the KACE service desk.

- **Severity:** Medium 5.4 (`CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 6 Nov 2019
- **Updated:** 4 Aug 2024
- **Also known as:** GHSA-7jrq-v376-6533

## What is CVE-2019-13081?

CVE-2019-13081 is a medium-severity cross-site scripting vulnerability in n/a, published on 6 Nov 2019. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

### Official description

Quest KACE Systems Management Appliance Server Center 9.1.317 has an XSS vulnerability (via the title field in the /common/ticket_associated_tickets.php service desk ticket functionality) that allows an authenticated user to execute arbitrary JavaScript in a service desk user's browser.

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation)

## Which versions are affected by CVE-2019-13081?

It affects 1 product.


Products: Quest Kace Systems Management Appliance.

## How do I fix CVE-2019-13081?

No fix has been published for CVE-2019-13081 yet. Limit exposure of the affected software until one is available.

## Is CVE-2019-13081 being exploited?

There is no known exploitation of CVE-2019-13081 in the wild and no public exploit code.

## Other vulnerabilities in n/a

- [CVE-2025-32975](https://insights.sbomify.com/CVE-2025-32975/): Quest KACE Systems Management Appliance (SMA) Improper Authentication (critical 10.0, exploited in the wild)
- [CVE-2021-32084](https://insights.sbomify.com/CVE-2021-32084/): Missing authorization in n/a (critical 9.8)
- [CVE-2021-32086](https://insights.sbomify.com/CVE-2021-32086/): Hardcoded credentials in n/a (critical 9.8)
- [CVE-2021-32088](https://insights.sbomify.com/CVE-2021-32088/): An issue was discovered in Quest KACE Systems Deployment Appliance (SMA) 11.0.273. (critical 9.8)
- [CVE-2022-29807](https://insights.sbomify.com/CVE-2022-29807/): SQL injection in n/a (critical 9.8)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2019-13081 and fix it if it is affected.

What it is: CVE-2019-13081 is a medium-severity cross-site scripting vulnerability in n/a, published on 6 Nov 2019. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2019-13081 in the wild and no public exploit code.

Affected product: n/a. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2019-13081/ (Markdown: https://insights.sbomify.com/CVE-2019-13081/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2019-13081
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2019-13081
- OSV: https://osv.dev/vulnerability/CVE-2019-13081

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From sbomify Insights: https://insights.sbomify.com/CVE-2019-13081/
Summaries are generated and may contain mistakes; the official description above is the record.