{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2019-13397 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2019-13397 yet. Limit exposure of the affected software until one is available.","what":"CVE-2019-13397 is a medium-severity cross-site scripting vulnerability in n/a, published on 9 Jul 2019. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link."},"fix_prompt":"Check this codebase for CVE-2019-13397 and fix it if it is affected.\n\nWhat it is: CVE-2019-13397 is a medium-severity cross-site scripting vulnerability in n/a, published on 9 Jul 2019. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.\nExploitation: There is no known exploitation of CVE-2019-13397 in the wild and no public exploit code.\n\nAffected product: n/a. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2019-13397/ (Markdown: https://insights.sbomify.com/CVE-2019-13397/index.md)","id":"CVE-2019-13397","markdown":"https://insights.sbomify.com/CVE-2019-13397/index.md","name":"CVE-2019-13397","record":{"aliases":["GHSA-rpg4-7fqf-qjwf"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["privilege_escalation","code_execution"],"network_reachable":"yes","non_default_config":false,"product_category":"osTicket helpdesk","requires_auth":"none","summary":"Remote attackers can inject scripts via file extensions in support tickets to gain admin privileges in osTicket.","user_interaction":"required","vuln_class":"xss"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"mitre","cpe":[{"product":"osticket","vendor":"enhancesoft"}],"cvss":{"score":6.1,"severity":"medium","source":"nvd","vector":"CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N","version":"3.0"},"cwes":[{"id":"CWE-79","name":"Improper Neutralization of Input During Web Page Generation"}],"description":"Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":false,"headline":"Cross-site scripting in n/a","id":"CVE-2019-13397","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"xss","year":"2019"},"n_packages":0,"n_references":1,"next":{"headline":"Command injection in n/a","id":"CVE-2019-13398"},"packages":[],"prev":{"headline":"Path traversal in n/a","id":"CVE-2019-13396"},"products":["n/a"],"published":"2019-07-09","related":[{"cvss_score":9.8,"headline":"SQL injection in n/a","id":"CVE-2021-42235","kev_date_added":null,"published":"2022-05-04"},{"cvss_score":9.8,"headline":"Server-side request forgery in n/a","id":"CVE-2020-24881","kev_date_added":null,"published":"2020-11-02"},{"cvss_score":8.8,"headline":"Other in n/a","id":"CVE-2022-31888","kev_date_added":null,"published":"2023-04-05"},{"cvss_score":8.8,"headline":"Other in n/a","id":"CVE-2019-14749","kev_date_added":null,"published":"2019-08-07"},{"cvss_score":8.7,"headline":"osTicket (1.18.x \u003c 1.18.3, 1.17.x \u003c 1.17.7) PDF Export Arbitrary File Read","id":"CVE-2026-22200","kev_date_added":null,"published":"2026-01-12"},{"cvss_score":8.1,"headline":"Auth bypass in n/a","id":"CVE-2018-7195","kev_date_added":null,"published":"2018-03-27"},{"cvss_score":8,"headline":"Cross-site Scripting (XSS) - Reflected in osticket/osticket","id":"CVE-2022-4271","kev_date_added":null,"published":"2022-12-02"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":null,"exploitation":null,"technical_impact":null},"state":"PUBLISHED","updated":"2024-08-04","vendors":["n/a"]},"summary":"Remote attackers can inject scripts via file extensions in support tickets to gain admin privileges in osTicket.","url":"https://insights.sbomify.com/CVE-2019-13397/"}