# CVE-2019-14750: Cross-site scripting in n/a

> Attackers can inject malicious scripts via unsanitized name fields in the installer, leading to cookie theft and session hijacking.

- **Severity:** Medium 6.1 (`CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 7 Aug 2019
- **Updated:** 5 Aug 2024
- **Also known as:** GHSA-wj9g-5wf3-5pxf

## What is CVE-2019-14750?

CVE-2019-14750 is a medium-severity cross-site scripting vulnerability in n/a, published on 7 Aug 2019. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.

### Official description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Stored XSS exists in setup/install.php. It was observed that no input sanitization was provided in the firstname and lastname fields of the application. The insertion of malicious queries in those fields leads to the execution of those queries. This can further lead to cookie stealing or other malicious actions.

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation)

## Which versions are affected by CVE-2019-14750?

It affects 1 product.


Products: Enhancesoft Osticket.

## How do I fix CVE-2019-14750?

No fix has been published for CVE-2019-14750 yet. Limit exposure of the affected software until one is available.

## Is CVE-2019-14750 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2019-14750 exists.

Public exploit code:

- osTicket 1.12 - Persistent Cross-Site Scripting (exploitdb)
- osTicket < 1.12.1 - Cross-Site Scripting (nuclei): http/cves/2019/CVE-2019-14750.yaml

## Other vulnerabilities in n/a

- [CVE-2021-42235](https://insights.sbomify.com/CVE-2021-42235/): SQL injection in n/a (critical 9.8)
- [CVE-2020-24881](https://insights.sbomify.com/CVE-2020-24881/): Server-side request forgery in n/a (critical 9.8)
- [CVE-2022-31888](https://insights.sbomify.com/CVE-2022-31888/): Other in n/a (high 8.8)
- [CVE-2019-14749](https://insights.sbomify.com/CVE-2019-14749/): Other in n/a (high 8.8)
- [CVE-2026-22200](https://insights.sbomify.com/CVE-2026-22200/): osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read (high 8.7)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2019-14750 and fix it if it is affected.

What it is: CVE-2019-14750 is a medium-severity cross-site scripting vulnerability in n/a, published on 7 Aug 2019. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.
Exploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2019-14750 exists.

Affected product: n/a. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2019-14750/ (Markdown: https://insights.sbomify.com/CVE-2019-14750/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2019-14750
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2019-14750
- OSV: https://osv.dev/vulnerability/CVE-2019-14750

---
From sbomify Insights: https://insights.sbomify.com/CVE-2019-14750/
Summaries are generated and may contain mistakes; the official description above is the record.
