CVE-2019-14994 Path traversal in Jira Service Desk Data Center

High 7.5 Published 19 Sep 2019 Updated 16 Sep 2024

Remote attackers with portal access can view arbitrary issues via path traversal; exploitation is easier if public portal access is enabled.

Exploited in the wild: Not known
Login needed: Not needed
Attackable: Over the internet
Victim action needed: Not needed
Fix: None listed

What is CVE-2019-14994?

CVE-2019-14994 is a high-severity path traversal vulnerability in Atlassian Jira Service Desk Data Center, published on 19 Sep 2019. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.

Weakness: CWE-22

Which versions are affected by CVE-2019-14994?

It affects 1 product.

Products include Atlassian Jira Service Desk.

How do I fix CVE-2019-14994?

No fix has been published for CVE-2019-14994 yet. Limit exposure of the affected software until one is available.

Upgrade, and resolve every user-supplied path against an allowed base folder before opening it. More about Path traversal.

Is CVE-2019-14994 being exploited?

There is no known exploitation of CVE-2019-14994 in the wild and no public exploit code.

Sources

Also known as GHSA-3px6-x742-ffjj.