CVE-2019-16375 Cross-site scripting in n/a
Authenticated users can inject malicious JavaScript into ticket articles, leading to code execution when other agents view or reply to the ticket.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- A user has to click or open something
- Fix
- Available
What is CVE-2019-16375?
CVE-2019-16375 is a medium-severity cross-site scripting vulnerability in Otrs Otrs, published on 19 Mar 2020. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Official description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
Weakness: CWE-79
Which versions are affected by CVE-2019-16375?
It affects 1 product.
Products include Otrs Otrs.
How do I fix CVE-2019-16375?
Upgrade to a fixed version.
Escape output for the context it lands in and set a strict Content Security Policy. Upgrading the affected component is the real fix. More about Cross-site scripting.
Is CVE-2019-16375 being exploited?
There is no known exploitation of CVE-2019-16375 in the wild and no public exploit code.
Other vulnerabilities in Otrs Otrs
Sources
Also known as DEBIAN-CVE-2019-16375, GHSA-c82j-j7c2-cx75, UBUNTU-CVE-2019-16375.