{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2019-16375 in the wild and no public exploit code.","fix":"Upgrade to a fixed version.","what":"CVE-2019-16375 is a medium-severity cross-site scripting vulnerability in Otrs Otrs, published on 19 Mar 2020. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link."},"fix_prompt":"Check this codebase for CVE-2019-16375 and fix it if it is affected.\n\nWhat it is: CVE-2019-16375 is a medium-severity cross-site scripting vulnerability in Otrs Otrs, published on 19 Mar 2020. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.\nExploitation: There is no known exploitation of CVE-2019-16375 in the wild and no public exploit code.\n\nAffected product: Otrs Otrs. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2019-16375/ (Markdown: https://insights.sbomify.com/CVE-2019-16375/index.md)","id":"CVE-2019-16375","markdown":"https://insights.sbomify.com/CVE-2019-16375/index.md","name":"CVE-2019-16375","record":{"aliases":["DEBIAN-CVE-2019-16375","GHSA-c82j-j7c2-cx75","UBUNTU-CVE-2019-16375"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["code_execution","account_takeover"],"network_reachable":"yes","non_default_config":false,"product_category":"OTRS ticket system","requires_auth":"low_privilege","summary":"Authenticated users can inject malicious JavaScript into ticket articles, leading to code execution when other agents view or reply to the ticket.","user_interaction":"required","vuln_class":"xss"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"mitre","cpe":[{"product":"otrs","vendor":"otrs"}],"cvss":{"score":5.4,"severity":"medium","source":"nvd","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","version":"3.1"},"cwes":[{"id":"CWE-79","name":"Improper Neutralization of Input During Web Page Generation"}],"description":"An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":true,"headline":"Cross-site scripting in n/a","id":"CVE-2019-16375","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"otrs:otrs","products":["otrs:otrs"],"type":"xss","year":"2019"},"n_packages":0,"n_references":6,"next":{"headline":"Consul gem insufficient authentication check - Multiple powers in one controller are not always checked correctly","id":"CVE-2019-16377"},"packages":[],"prev":{"headline":"Auth bypass in n/a","id":"CVE-2019-16374"},"products":["n/a"],"published":"2020-03-19","related":[{"cvss_score":9.1,"headline":"SQL Injection via MySQL Quote Method","id":"CVE-2026-48188","kev_date_added":null,"published":"2026-06-01"},{"cvss_score":8.8,"headline":"SQL injection in n/a","id":"CVE-2013-4717","kev_date_added":null,"published":"2021-08-09"},{"cvss_score":8.8,"headline":"Code injection in n/a","id":"CVE-2017-14635","kev_date_added":null,"published":"2017-09-21"},{"cvss_score":8.7,"headline":"SSL Certificates are not checked for E-Mail Handling","id":"CVE-2023-5422","kev_date_added":null,"published":"2023-10-16"},{"cvss_score":8.1,"headline":"Password is send back to client","id":"CVE-2023-6254","kev_date_added":null,"published":"2023-11-27"},{"cvss_score":7.6,"headline":"Information disclouse and DoS via websocket push events","id":"CVE-2023-2534","kev_date_added":null,"published":"2023-05-08"},{"cvss_score":7.5,"headline":"DoS attack using email","id":"CVE-2022-39052","kev_date_added":null,"published":"2022-10-17"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":null,"exploitation":null,"technical_impact":null},"state":"PUBLISHED","updated":"2024-08-05","vendors":["n/a"]},"summary":"Authenticated users can inject malicious JavaScript into ticket articles, leading to code execution when other agents view or reply to the ticket.","url":"https://insights.sbomify.com/CVE-2019-16375/"}