CVE-2019-18180 Denial of service

Medium 5.3 Published Updated

Remote attackers can cause an endless loop and denial of service in OTRS by submitting filenames with overly long extensions.

Exploited in the wild
Not known
Login needed
Not needed
Attackable
Over the internet
Victim action needed
Not needed
Fix
Available

What is CVE-2019-18180?

CVE-2019-18180 is a medium-severity denial of service vulnerability in Otrs Otrs, published on 5 Dec 2019. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.

Weakness: CWE-835

Which versions are affected by CVE-2019-18180?

It affects 1 product.

Products include Otrs Otrs.

How do I fix CVE-2019-18180?

Upgrade to a fixed version.

Upgrade, then put limits on request size, rate and nesting depth so one client cannot exhaust the service. More about Denial of service.

Is CVE-2019-18180 being exploited?

There is no known exploitation of CVE-2019-18180 in the wild and no public exploit code.

All Otrs Otrs vulnerabilities

Sources

Also known as DEBIAN-CVE-2019-18180, GHSA-9g8p-x3jv-xwc5, UBUNTU-CVE-2019-18180.

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