CVE-2019-20768 Cross-site scripting in n/a

Medium 5.4 Published Updated

Attackers can inject malicious scripts into ServiceNow Incident Requests via crafted parameters, potentially leading to session hijacking or data theft.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Over the internet
Victim action needed
A user has to click or open something
Fix
None listed

What is CVE-2019-20768?

CVE-2019-20768 is a medium-severity cross-site scripting vulnerability in n/a, published on 5 May 2020. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

Official description

ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.

Weakness: CWE-79

Which versions are affected by CVE-2019-20768?

It affects 1 product.

Products include Servicenow It Service Management.

How do I fix CVE-2019-20768?

No fix has been published for CVE-2019-20768 yet. Limit exposure of the affected software until one is available.

Escape output for the context it lands in and set a strict Content Security Policy. Upgrading the affected component is the real fix. More about Cross-site scripting.

Is CVE-2019-20768 being exploited?

There is no known exploitation of CVE-2019-20768 in the wild and no public exploit code.

Sources

Also known as GHSA-pw7g-7762-p5qw.

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