# CVE-2019-4409: Cross-site scripting in HCL Traveler

> An attacker can execute arbitrary scripts in a victim's browser via unescaped file names in HCL Traveler error messages.

- **Severity:** Medium 5.4 (`CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 18 Oct 2019
- **Updated:** 4 Aug 2024
- **Also known as:** GHSA-c3cx-658g-7q5w

## What is CVE-2019-4409?

CVE-2019-4409 is a medium-severity cross-site scripting vulnerability in HCL Traveler, published on 18 Oct 2019. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

### Official description

HCL Traveler versions 9.x and earlier are susceptible to cross-site scripting attacks. On the Problem Report page of the Traveler servlet pages, there is a field to specify a file attachment to provide additional problem details. An invalid file name returns an error message that includes the entered file name. If the file name is not escaped in the returned error page, it could expose a cross-site scripting (XSS) vulnerability.

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation)

## Which versions are affected by CVE-2019-4409?

It affects 1 product.


Products: Hcltech Traveler.

## How do I fix CVE-2019-4409?

No fix has been published for CVE-2019-4409 yet. Limit exposure of the affected software until one is available.

## Is CVE-2019-4409 being exploited?

There is no known exploitation of CVE-2019-4409 in the wild and no public exploit code.

## Other vulnerabilities in HCL Traveler

- [CVE-2022-27561](https://insights.sbomify.com/CVE-2022-27561/): HCL Traveler is susceptible to a Reflected Cross-Site Scripting vulnerability in the web admin (LotusTraveler.nsf) (high 7.5)
- [CVE-2021-27778](https://insights.sbomify.com/CVE-2021-27778/): Cross-site scripting in HCL Traveler (medium 4.9)
- [CVE-2026-21783](https://insights.sbomify.com/CVE-2026-21783/): HCL Traveler is affected by sensitive information disclosure (medium 4.3)
- [CVE-2025-0278](https://insights.sbomify.com/CVE-2025-0278/): An internal path disclosure vulnerability affects HCL Traveler (medium 4.3)
- [CVE-2025-0279](https://insights.sbomify.com/CVE-2025-0279/): HCL Traveler is affected by generation of error messages containing sensitive information (medium 4.3)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2019-4409 and fix it if it is affected.

What it is: CVE-2019-4409 is a medium-severity cross-site scripting vulnerability in HCL Traveler, published on 18 Oct 2019. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2019-4409 in the wild and no public exploit code.

Affected product: HCL Traveler. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2019-4409/ (Markdown: https://insights.sbomify.com/CVE-2019-4409/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2019-4409
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2019-4409
- OSV: https://osv.dev/vulnerability/CVE-2019-4409

---
From sbomify Insights: https://insights.sbomify.com/CVE-2019-4409/
Summaries are generated and may contain mistakes; the official description above is the record.