# CVE-2019-9752: Cross-site scripting in n/a

> Authenticated users can execute arbitrary JavaScript via crafted uploads due to Content-type mishandling in OTRS.

- **Severity:** Medium 5.4 (`CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** Yes
- **Published:** 13 Mar 2019
- **Updated:** 4 Aug 2024
- **Also known as:** DEBIAN-CVE-2019-9752, DLA-1721-1, GHSA-246f-fqrw-2v49, UBUNTU-CVE-2019-9752

## What is CVE-2019-9752?

CVE-2019-9752 is a medium-severity cross-site scripting vulnerability in Opensuse Backports Sle, published on 13 Mar 2019. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.

### Official description

An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation)

## Which versions are affected by CVE-2019-9752?

It affects 3 products.


Products: Opensuse Backports Sle, Opensuse Leap, Otrs Otrs.

## How do I fix CVE-2019-9752?

Upgrade to a fixed version.

## Is CVE-2019-9752 being exploited?

There is no known exploitation of CVE-2019-9752 in the wild and no public exploit code.

## Other vulnerabilities in Opensuse Backports Sle

- [CVE-2020-12641](https://insights.sbomify.com/CVE-2020-12641/): Roundcube Webmail Remote Code Execution (critical 9.8, exploited in the wild)
- [CVE-2020-12640](https://insights.sbomify.com/CVE-2020-12640/): Path traversal in n/a (critical 9.8)
- [CVE-2020-8233](https://insights.sbomify.com/CVE-2020-8233/): Command injection in EdgeSwitch firmware v1.9.0 and prior (high 8.8)
- [CVE-2020-8026](https://insights.sbomify.com/CVE-2020-8026/): inn: non-root owned files (high 8.4)
- [CVE-2020-15229](https://insights.sbomify.com/CVE-2020-15229/): Path traversal and files overwrite with unsquashfs (high 8.2)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2019-9752 and fix it if it is affected.

What it is: CVE-2019-9752 is a medium-severity cross-site scripting vulnerability in Opensuse Backports Sle, published on 13 Mar 2019. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2019-9752 in the wild and no public exploit code.

Affected product: Opensuse Backports Sle. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2019-9752/ (Markdown: https://insights.sbomify.com/CVE-2019-9752/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2019-9752
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2019-9752
- OSV: https://osv.dev/vulnerability/CVE-2019-9752

---
From sbomify Insights: https://insights.sbomify.com/CVE-2019-9752/
Summaries are generated and may contain mistakes; the official description above is the record.