{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2019-9753 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2019-9753 yet. Limit exposure of the affected software until one is available.","what":"CVE-2019-9753 is a low-severity vulnerability in Otrs Otrs, published on 3 Jun 2019. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link."},"fix_prompt":"Check this codebase for CVE-2019-9753 and fix it if it is affected.\n\nWhat it is: CVE-2019-9753 is a low-severity vulnerability in Otrs Otrs, published on 3 Jun 2019. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.\nExploitation: There is no known exploitation of CVE-2019-9753 in the wild and no public exploit code.\n\nAffected product: Otrs Otrs. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2019-9753/ (Markdown: https://insights.sbomify.com/CVE-2019-9753/index.md)","id":"CVE-2019-9753","markdown":"https://insights.sbomify.com/CVE-2019-9753/index.md","name":"CVE-2019-9753","record":{"aliases":["GHSA-cwcj-fm93-gwcg"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["data_read"],"network_reachable":"yes","non_default_config":false,"product_category":"OTRS ticketing system","requires_auth":"low_privilege","summary":"Authenticated agents or customers can disclose information from invalid system entities via search result screens in OTRS.","user_interaction":"required","vuln_class":"information_disclosure"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"mitre","cpe":[{"product":"otrs","vendor":"otrs"}],"cvss":{"score":3.5,"severity":"low","source":"cna","vector":"CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R","version":"3.0"},"cwes":[{"id":"CWE-200","name":"Exposure of Sensitive Information to an Unauthorized Actor"}],"description":"An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":null,"headline":"Information disclosure in n/a","id":"CVE-2019-9753","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"otrs:otrs","products":["otrs:otrs"],"type":"information_disclosure","year":"2019"},"n_packages":0,"n_references":1,"next":{"headline":"Memory corruption in n/a","id":"CVE-2019-9754"},"packages":[],"prev":{"headline":"Cross-site scripting in n/a","id":"CVE-2019-9752"},"products":["n/a"],"published":"2019-06-03","related":[{"cvss_score":9.1,"headline":"SQL Injection via MySQL Quote Method","id":"CVE-2026-48188","kev_date_added":null,"published":"2026-06-01"},{"cvss_score":8.8,"headline":"SQL injection in n/a","id":"CVE-2013-4717","kev_date_added":null,"published":"2021-08-09"},{"cvss_score":8.8,"headline":"Code injection in n/a","id":"CVE-2017-14635","kev_date_added":null,"published":"2017-09-21"},{"cvss_score":8.7,"headline":"SSL Certificates are not checked for E-Mail Handling","id":"CVE-2023-5422","kev_date_added":null,"published":"2023-10-16"},{"cvss_score":8.1,"headline":"Password is send back to client","id":"CVE-2023-6254","kev_date_added":null,"published":"2023-11-27"},{"cvss_score":7.6,"headline":"Information disclouse and DoS via websocket push events","id":"CVE-2023-2534","kev_date_added":null,"published":"2023-05-08"},{"cvss_score":7.5,"headline":"DoS attack using email","id":"CVE-2022-39052","kev_date_added":null,"published":"2022-10-17"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":null,"exploitation":null,"technical_impact":null},"state":"PUBLISHED","updated":"2024-08-04","vendors":["n/a"]},"summary":"Authenticated agents or customers can disclose information from invalid system entities via search result screens in OTRS.","url":"https://insights.sbomify.com/CVE-2019-9753/"}