CVE-2020-1768 External Interface does not invalidate session

Medium 5.4 Published Updated

Attackers can maintain active sessions indefinitely by exploiting background calls that reset idle timers, bypassing session expiration controls in OTRS.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Over the internet
Victim action needed
Not needed
Fix
None listed

What is CVE-2020-1768?

CVE-2020-1768 is a medium-severity vulnerability in Otrs Otrs, published on 7 Feb 2020. Any signed-in user can exploit it over the network, with no action from the victim.

Official description

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

Weakness: CWE-613

Which versions are affected by CVE-2020-1768?

It affects 1 product.

Products include Otrs Otrs.

How do I fix CVE-2020-1768?

No fix has been published for CVE-2020-1768 yet. Limit exposure of the affected software until one is available.

Is CVE-2020-1768 being exploited?

There is no known exploitation of CVE-2020-1768 in the wild and no public exploit code.

All Otrs Otrs vulnerabilities

Sources

Also known as GHSA-chcp-v68p-g2px, UBUNTU-CVE-2020-1768.

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