CVE-2020-1778 Bypassing user account validation

Medium 4.1 Published Updated

Attackers can bypass account validation to log in as invalid agents when multiple authentication backends are configured.

Exploited in the wild
Not known
Login needed
Any signed-in user
Attackable
Local or same network only
Victim action needed
A user has to click or open something
Fix
None listed

What is CVE-2020-1778?

CVE-2020-1778 is a medium-severity authentication bypass vulnerability in Otrs Otrs, published on 23 Nov 2020. It can only be exploited from the same machine or local network, and only if a user opens a file or follows a link.

Official description

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

Weakness: CWE-287

Which versions are affected by CVE-2020-1778?

It affects 1 product.

Products include Otrs Otrs.

How do I fix CVE-2020-1778?

No fix has been published for CVE-2020-1778 yet. Limit exposure of the affected software until one is available.

Upgrade, and rotate credentials and sessions that may have been exposed. More about Authentication bypass.

Is CVE-2020-1778 being exploited?

There is no known exploitation of CVE-2020-1778 in the wild and no public exploit code.

All Otrs Otrs vulnerabilities

Sources

Also known as GHSA-vwfv-p8p3-m4r7, UBUNTU-CVE-2020-1778.

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