CVE-2020-1779 Dynamic templates reveal sensitive data when OTRS tags are used

Medium 4.3 Published Updated

Administrators using OTRS tags in dynamic templates may inadvertently expose sensitive information due to improper masking.

Exploited in the wild
Not known
Login needed
An administrator
Attackable
Local or same network only
Victim action needed
A user has to click or open something
Fix
None listed

What is CVE-2020-1779?

CVE-2020-1779 is a medium-severity vulnerability in OTRSTicketForms, published on 8 Feb 2021. It can only be exploited from the same machine or local network, and only if a user opens a file or follows a link.

Official description

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

Weakness: CWE-200

Which versions are affected by CVE-2020-1779?

It affects 1 product.

Products include Otrs Ticket Forms.

How do I fix CVE-2020-1779?

No fix has been published for CVE-2020-1779 yet. Limit exposure of the affected software until one is available.

Is CVE-2020-1779 being exploited?

There is no known exploitation of CVE-2020-1779 in the wild and no public exploit code.

Sources

Also known as GHSA-9hpv-r424-hr95, UBUNTU-CVE-2020-1779.

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