# CVE-2020-2863: Information disclosure in Advanced Outbound Telephony

> Low-privileged attackers can access critical data and modify some records in Oracle Advanced Outbound Telephony via HTTP.

- **Severity:** High 8.5 (`CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Any signed-in user
- **Attackable:** Over the internet
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 15 Apr 2020
- **Updated:** 27 Sep 2024
- **Also known as:** GHSA-7hc9-3247-569c

## What is CVE-2020-2863?

CVE-2020-2863 is a high-severity vulnerability in Oracle Advanced Outbound Telephony, published on 15 Apr 2020. Any signed-in user can exploit it over the network, with no action from the victim.

### Official description

Vulnerability in the Oracle Advanced Outbound Telephony product of Oracle E-Business Suite (component: User Interface). Supported versions that are affected are 12.1.1-12.1.3. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. While the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS 3.0 Base Score 8.5 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:N).

## Which versions are affected by CVE-2020-2863?

It affects 1 product.


Products: Oracle Advanced Outbound Telephony.

## How do I fix CVE-2020-2863?

No fix has been published for CVE-2020-2863 yet. Limit exposure of the affected software until one is available.

## Is CVE-2020-2863 being exploited?

There is no known exploitation of CVE-2020-2863 in the wild and no public exploit code.

## Other vulnerabilities in Oracle Advanced Outbound Telephony

- [CVE-2026-46949](https://insights.sbomify.com/CVE-2026-46949/): Missing authorization in Oracle Advanced Outbound Telephony (critical 9.1)
- [CVE-2026-60829](https://insights.sbomify.com/CVE-2026-60829/): Auth bypass in Oracle Advanced Outbound Telephony (high 8.8)
- [CVE-2026-46947](https://insights.sbomify.com/CVE-2026-46947/): Auth bypass in Oracle Advanced Outbound Telephony (high 8.8)
- [CVE-2026-46950](https://insights.sbomify.com/CVE-2026-46950/): Auth bypass in Oracle Advanced Outbound Telephony (high 8.8)
- [CVE-2020-14670](https://insights.sbomify.com/CVE-2020-14670/): Information disclosure in Advanced Outbound Telephony (high 8.2)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2020-2863 and fix it if it is affected.

What it is: CVE-2020-2863 is a high-severity vulnerability in Oracle Advanced Outbound Telephony, published on 15 Apr 2020. Any signed-in user can exploit it over the network, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2020-2863 in the wild and no public exploit code.

Affected product: Oracle Advanced Outbound Telephony. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2020-2863/ (Markdown: https://insights.sbomify.com/CVE-2020-2863/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2020-2863
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2020-2863
- OSV: https://osv.dev/vulnerability/CVE-2020-2863

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From sbomify Insights: https://insights.sbomify.com/CVE-2020-2863/
Summaries are generated and may contain mistakes; the official description above is the record.