{"answers":{"affected":"It affects 1 product.","exploited":"It is not confirmed as exploited in the wild, but public exploit code for CVE-2020-36926 exists.","fix":"No fix has been published for CVE-2020-36926 yet. Limit exposure of the affected software until one is available.","what":"CVE-2020-36926 is a medium-severity vulnerability in SmarterTools SmarterTrack, published on 15 Jan 2026. An attacker can exploit it over the internet without logging in, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2020-36926 and fix it if it is affected.\n\nWhat it is: CVE-2020-36926 is a medium-severity vulnerability in SmarterTools SmarterTrack, published on 15 Jan 2026. An attacker can exploit it over the internet without logging in, with no action from the victim.\nExploitation: It is not confirmed as exploited in the wild, but public exploit code for CVE-2020-36926 exists.\n\nAffected product: SmarterTools SmarterTrack. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2020-36926/ (Markdown: https://insights.sbomify.com/CVE-2020-36926/index.md)","id":"CVE-2020-36926","markdown":"https://insights.sbomify.com/CVE-2020-36926/index.md","name":"CVE-2020-36926","record":{"aliases":["GHSA-rg7x-vp5v-875q"],"analysis":{"component_type":"web_application","fix_type":"patch","impacts":["data_read"],"network_reachable":"yes","non_default_config":false,"product_category":"Helpdesk software","requires_auth":"none","summary":"Attackers can retrieve agent names and IDs via the Chat Management search form, exposing sensitive user data.","user_interaction":"not_required","vuln_class":"information_disclosure"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"VulnCheck","cpe":[{"product":"smartertrack","vendor":"smartertools"}],"cvss":{"score":6.9,"severity":"medium","source":"cna","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","version":"4.0"},"cwes":[{"id":"CWE-497","name":"Exposure of Sensitive System Information to an Unauthorized Control Sphere"}],"description":"SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"weaponised"},"has_fix":null,"headline":"SmarterTools SmarterTrack 7922 -Information Disclosure","id":"CVE-2020-36926","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":null,"products":[],"type":"information_disclosure","year":"2020"},"n_packages":0,"n_references":4,"next":{"headline":"DiskPulse 13.6.14 - Unquoted Service Path","id":"CVE-2020-36927"},"packages":[],"prev":{"headline":"Arteco Web Client DVR/NVR Session ID Brute Force Authentication Bypass","id":"CVE-2020-36925"},"products":["SmarterTools SmarterTrack"],"published":"2026-01-15","related":[{"cvss_score":9.1,"headline":"File upload and overwrite to app_data/Config in SmarterTrack v100.0.8019.14010","id":"CVE-2022-24387","kev_date_added":null,"published":"2022-03-14"},{"cvss_score":8.8,"headline":"Reflective XSS on SmarterTrack v100.0.8019.14010","id":"CVE-2022-24384","kev_date_added":null,"published":"2022-03-14"},{"cvss_score":8.8,"headline":"Stored XSS in SmarterTrack v100.0.8019.14010","id":"CVE-2022-24386","kev_date_added":null,"published":"2022-03-14"},{"cvss_score":6.5,"headline":"Information disclosure via direct object access on SmarterTrack v100.0.8019.14010","id":"CVE-2022-24385","kev_date_added":null,"published":"2022-03-14"},{"cvss_score":4.3,"headline":"Cross-site scripting in n/a","id":"CVE-2009-4994","kev_date_added":null,"published":"2010-08-25"},{"cvss_score":4.3,"headline":"Cross-site scripting in n/a","id":"CVE-2009-4995","kev_date_added":null,"published":"2010-08-25"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"yes","exploitation":"poc","technical_impact":"partial"},"state":"PUBLISHED","updated":"2026-04-07","vendors":["Smartertools"]},"summary":"Attackers can retrieve agent names and IDs via the Chat Management search form, exposing sensitive user data.","url":"https://insights.sbomify.com/CVE-2020-36926/"}