{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2020-6843 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2020-6843 yet. Limit exposure of the affected software until one is available.","what":"CVE-2020-6843 is a medium-severity cross-site scripting vulnerability in Zohocorp Manageengine Servicedesk Plus, published on 23 Jan 2020. An attacker needs administrator access to exploit it, and only if a user opens a file or follows a link."},"fix_prompt":"Check this codebase for CVE-2020-6843 and fix it if it is affected.\n\nWhat it is: CVE-2020-6843 is a medium-severity cross-site scripting vulnerability in Zohocorp Manageengine Servicedesk Plus, published on 23 Jan 2020. An attacker needs administrator access to exploit it, and only if a user opens a file or follows a link.\nExploitation: There is no known exploitation of CVE-2020-6843 in the wild and no public exploit code.\n\nAffected product: Zohocorp Manageengine Servicedesk Plus. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2020-6843/ (Markdown: https://insights.sbomify.com/CVE-2020-6843/index.md)","id":"CVE-2020-6843","markdown":"https://insights.sbomify.com/CVE-2020-6843/index.md","name":"CVE-2020-6843","record":{"aliases":["GHSA-xc99-5j7p-6hmp"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["code_execution","account_takeover"],"network_reachable":"yes","non_default_config":false,"product_category":"ITSM software","requires_auth":"high_privilege","summary":"Cross-site scripting vulnerability in Zoho ManageEngine ServiceDesk Plus allows attackers to inject malicious scripts, potentially leading to session hijacking or code execution.","user_interaction":"required","vuln_class":"xss"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"mitre","cpe":[{"product":"manageengine_servicedesk_plus","vendor":"zohocorp"}],"cvss":{"score":4.8,"severity":"medium","source":"nvd","vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N","version":"3.1"},"cwes":[{"id":"CWE-79","name":"Improper Neutralization of Input During Web Page Generation"}],"description":"Zoho ManageEngine ServiceDesk Plus 11.0 Build 11007 allows XSS. This issue was fixed in version 11.0 Build 11010, SD-83959.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":null,"headline":"Cross-site scripting in n/a","id":"CVE-2020-6843","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"zohocorp:manageengine_servicedesk_plus","products":["zohocorp:manageengine_servicedesk_plus"],"type":"xss","year":"2020"},"n_packages":0,"n_references":5,"next":{"headline":"Cross-site request forgery in n/a","id":"CVE-2020-6844"},"packages":[],"prev":{"headline":"Command injection in n/a","id":"CVE-2020-6842"},"products":["n/a"],"published":"2020-01-23","related":[{"cvss_score":9.8,"headline":"Zoho ManageEngine ServiceDesk Plus Remote Code Execution","id":"CVE-2021-44077","kev_date_added":"2021-12-01","published":"2021-11-29"},{"cvss_score":9.8,"headline":"Zoho ManageEngine ServiceDesk Authentication Bypass","id":"CVE-2021-37415","kev_date_added":"2021-12-01","published":"2021-09-01"},{"cvss_score":7.5,"headline":"Zoho ManageEngine ServiceDesk Plus (SDP) File Upload","id":"CVE-2019-8394","kev_date_added":"2021-11-03","published":"2019-02-17"},{"cvss_score":9.8,"headline":"Auth bypass in n/a","id":"CVE-2021-44526","kev_date_added":null,"published":"2021-12-23"},{"cvss_score":9.8,"headline":"Path traversal in n/a","id":"CVE-2019-8395","kev_date_added":null,"published":"2019-02-17"},{"cvss_score":8.8,"headline":"Auth bypass in n/a","id":"CVE-2020-35682","kev_date_added":null,"published":"2021-03-13"},{"cvss_score":8.8,"headline":"XML external entity in n/a","id":"CVE-2017-9362","kev_date_added":null,"published":"2019-03-25"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":null,"exploitation":null,"technical_impact":null},"state":"PUBLISHED","updated":"2024-08-04","vendors":["n/a"]},"summary":"Cross-site scripting vulnerability in Zoho ManageEngine ServiceDesk Plus allows attackers to inject malicious scripts, potentially leading to session hijacking or code execution.","url":"https://insights.sbomify.com/CVE-2020-6843/"}