CVE-2021-21438 FAQ articles are shown to users without permission
Agents can view linked FAQ articles without proper permissions, leading to unauthorized data disclosure in OTRS systems.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- A user has to click or open something
- Fix
- None listed
What is CVE-2021-21438?
CVE-2021-21438 is a low-severity missing authorization vulnerability in Otrs Otrs, published on 22 Mar 2021. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.
Official description
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.
Which versions are affected by CVE-2021-21438?
It affects 2 products.
Products include Otrs Faq, Otrs Otrs.
How do I fix CVE-2021-21438?
No fix has been published for CVE-2021-21438 yet. Limit exposure of the affected software until one is available.
Upgrade, and check permissions on every request on the server, not only in the interface. More about Missing authorization.
Is CVE-2021-21438 being exploited?
There is no known exploitation of CVE-2021-21438 in the wild and no public exploit code.
Other vulnerabilities in Otrs Otrs
Sources
Also known as GHSA-vxww-8wxj-j946.