{"answers":{"affected":"It affects 2 products.","exploited":"There is no known exploitation of CVE-2021-21438 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2021-21438 yet. Limit exposure of the affected software until one is available.","what":"CVE-2021-21438 is a low-severity missing authorization vulnerability in Otrs Otrs, published on 22 Mar 2021. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link."},"fix_prompt":"Check this codebase for CVE-2021-21438 and fix it if it is affected.\n\nWhat it is: CVE-2021-21438 is a low-severity missing authorization vulnerability in Otrs Otrs, published on 22 Mar 2021. Any signed-in user can exploit it over the network, and only if a user opens a file or follows a link.\nExploitation: There is no known exploitation of CVE-2021-21438 in the wild and no public exploit code.\n\nAffected product: Otrs Otrs. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2021-21438/ (Markdown: https://insights.sbomify.com/CVE-2021-21438/index.md)","id":"CVE-2021-21438","markdown":"https://insights.sbomify.com/CVE-2021-21438/index.md","name":"CVE-2021-21438","record":{"aliases":["GHSA-vxww-8wxj-j946"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["data_read"],"network_reachable":"yes","non_default_config":false,"product_category":"OTRS FAQ plugin","requires_auth":"low_privilege","summary":"Agents can view linked FAQ articles without proper permissions, leading to unauthorized data disclosure in OTRS systems.","user_interaction":"required","vuln_class":"missing_authorization"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"OTRS","cpe":[{"product":"faq","vendor":"otrs"},{"product":"otrs","vendor":"otrs"}],"cvss":{"score":3.5,"severity":"low","source":"cna","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","version":"3.1"},"cwes":[{"id":"CWE-276","name":"Incorrect Default Permissions"},{"id":"CWE-264","name":null}],"description":"Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":null,"headline":"FAQ articles are shown to users without permission","id":"CVE-2021-21438","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"otrs:otrs","products":["otrs:otrs"],"type":"missing_authorization","year":"2021"},"n_packages":0,"n_references":1,"next":{"headline":"Possible DoS attack using a special crafted URL in email body","id":"CVE-2021-21439"},"packages":[],"prev":{"headline":"Config Items are shown to users without permission","id":"CVE-2021-21437"},"products":["FAQ","OTRS"],"published":"2021-03-22","related":[{"cvss_score":9.4,"headline":"SQL injection in n/a","id":"CVE-2016-5843","kev_date_added":null,"published":"2016-09-17"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":null,"exploitation":null,"technical_impact":null},"state":"PUBLISHED","updated":"2024-09-17","vendors":["OTRS AG"]},"summary":"Agents can view linked FAQ articles without proper permissions, leading to unauthorized data disclosure in OTRS systems.","url":"https://insights.sbomify.com/CVE-2021-21438/"}