CVE-2021-24843 SupportCandy < 2.2.7 - Arbitrary Ticket Deletion via CSRF

Q: What is CVE-2021-24843?

CVE-2021-24843 is a medium-severity vulnerability in Unknown SupportCandy – Helpdesk & Support Ticket System, published on 7 Feb 2022. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.

Q: Is CVE-2021-24843 being exploited?

There is no known exploitation of CVE-2021-24843 in the wild and no public exploit code.

Q: How do I fix CVE-2021-24843?

No fix has been published for CVE-2021-24843 yet. Limit exposure of the affected software until one is available.

Medium 6.5 Published 7 Feb 2022 Updated 3 Aug 2024

Attackers can trick logged-in admins into deleting arbitrary support tickets via CSRF in the SupportCandy WordPress plugin.

Exploited in the wild: Not known
Login needed: Not needed
Attackable: Over the internet
Victim action needed: A user has to click or open something
Fix: None listed

What is CVE-2021-24843?

CVE-2021-24843 is a medium-severity vulnerability in Unknown SupportCandy – Helpdesk & Support Ticket System, published on 7 Feb 2022. An attacker can exploit it over the internet without logging in, and only if a user opens a file or follows a link.

Official description

The SupportCandy WordPress plugin before 2.2.7 does not have CRSF check in its wpsc_tickets AJAX action, which could allow attackers to make a logged in admin call it and delete arbitrary tickets via the set_delete_permanently_bulk_ticket setting_action.

Weakness: CWE-352

Which versions are affected by CVE-2021-24843?

It affects 1 product.

Products include Supportcandy Supportcandy.

How do I fix CVE-2021-24843?

No fix has been published for CVE-2021-24843 yet. Limit exposure of the affected software until one is available.

Is CVE-2021-24843 being exploited?

There is no known exploitation of CVE-2021-24843 in the wild and no public exploit code.

Sources

Also known as GHSA-mp5c-f63g-9v5h.