{"answers":{"affected":"It affects 2 products.","exploited":"There is no known exploitation of CVE-2021-31160 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2021-31160 yet. Limit exposure of the affected software until one is available.","what":"CVE-2021-31160 is a high-severity vulnerability in Zohocorp Manageengine Servicedesk Plus, published on 29 Jun 2021. An attacker can exploit it over the internet without logging in, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2021-31160 and fix it if it is affected.\n\nWhat it is: CVE-2021-31160 is a high-severity vulnerability in Zohocorp Manageengine Servicedesk Plus, published on 29 Jun 2021. An attacker can exploit it over the internet without logging in, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2021-31160 in the wild and no public exploit code.\n\nAffected product: Zohocorp Manageengine Servicedesk Plus. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2021-31160/ (Markdown: https://insights.sbomify.com/CVE-2021-31160/index.md)","id":"CVE-2021-31160","markdown":"https://insights.sbomify.com/CVE-2021-31160/index.md","name":"CVE-2021-31160","record":{"aliases":["GHSA-2c4q-25x9-p644"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["data_read"],"network_reachable":"yes","non_default_config":false,"product_category":"ITSM software","requires_auth":"none","summary":"An attacker can access internal data in Zoho ManageEngine ServiceDesk Plus MSP, potentially exposing sensitive information.","user_interaction":"not_required","vuln_class":"information_disclosure"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"mitre","cpe":[{"product":"manageengine_servicedesk_plus","vendor":"zohocorp"},{"product":"manageengine_servicedesk_plus_msp","vendor":"zohocorp"}],"cvss":{"score":7.5,"severity":"high","source":"nvd","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","version":"3.1"},"cwes":[],"description":"Zoho ManageEngine ServiceDesk Plus MSP before 10521 allows an attacker to access internal data.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":null,"headline":"Information disclosure in n/a","id":"CVE-2021-31160","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"zohocorp:manageengine_servicedesk_plus","products":["zohocorp:manageengine_servicedesk_plus"],"type":"information_disclosure","year":"2021"},"n_packages":0,"n_references":3,"next":{"headline":"Use after free in n/a","id":"CVE-2021-31162"},"packages":[],"prev":{"headline":"Information disclosure in n/a","id":"CVE-2021-31159"},"products":["n/a"],"published":"2021-06-29","related":[{"cvss_score":9.8,"headline":"Zoho ManageEngine ServiceDesk Plus Remote Code Execution","id":"CVE-2021-44077","kev_date_added":"2021-12-01","published":"2021-11-29"},{"cvss_score":9.8,"headline":"Zoho ManageEngine ServiceDesk Authentication Bypass","id":"CVE-2021-37415","kev_date_added":"2021-12-01","published":"2021-09-01"},{"cvss_score":7.5,"headline":"Zoho ManageEngine ServiceDesk Plus (SDP) File Upload","id":"CVE-2019-8394","kev_date_added":"2021-11-03","published":"2019-02-17"},{"cvss_score":9.8,"headline":"Auth bypass in n/a","id":"CVE-2021-44526","kev_date_added":null,"published":"2021-12-23"},{"cvss_score":9.8,"headline":"Path traversal in n/a","id":"CVE-2019-8395","kev_date_added":null,"published":"2019-02-17"},{"cvss_score":8.8,"headline":"Auth bypass in n/a","id":"CVE-2020-35682","kev_date_added":null,"published":"2021-03-13"},{"cvss_score":8.8,"headline":"XML external entity in n/a","id":"CVE-2017-9362","kev_date_added":null,"published":"2019-03-25"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":null,"exploitation":null,"technical_impact":null},"state":"PUBLISHED","updated":"2025-05-30","vendors":["n/a"]},"summary":"An attacker can access internal data in Zoho ManageEngine ServiceDesk Plus MSP, potentially exposing sensitive information.","url":"https://insights.sbomify.com/CVE-2021-31160/"}