CVE-2021-33353 Path traversal in n/a

Critical 9.8 Published 8 Mar 2023 Updated 4 Mar 2025

An attacker can execute arbitrary code via directory traversal in the Wyomind Help Desk extension for Magento 2.

Exploited in the wild: Not known
Login needed: Not needed
Attackable: Over the internet
Victim action needed: Not needed
Fix: None listed

What is CVE-2021-33353?

CVE-2021-33353 is a critical path traversal vulnerability in n/a, published on 8 Mar 2023. An attacker can exploit it over the internet without logging in, with no action from the victim.

Official description

Directory Traversal vulnerability in Wyomind Help Desk Magento 2 extension v.1.3.6 and before fixed in v.1.3.7 allows attacker to execute arbitrary code via the file attachment directory setting.

Weakness: CWE-22

Which versions are affected by CVE-2021-33353?

It affects 1 product.

Products include Wyomind Help Desk.

How do I fix CVE-2021-33353?

No fix has been published for CVE-2021-33353 yet. Limit exposure of the affected software until one is available.

Upgrade, and resolve every user-supplied path against an allowed base folder before opening it. More about Path traversal.

Is CVE-2021-33353 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2021-33353 exists.

Sources

Also known as GHSA-5rg7-xpv4-p4mj.