# CVE-2021-35232: Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries

> Hardcoded credentials allow local attackers to execute arbitrary database queries, enabling theft of user password hashes or data modification.

- **Severity:** Medium 6.8 (`CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** Not needed
- **Attackable:** Local or same network only
- **Victim action needed:** Not needed
- **Fix available:** No
- **Published:** 27 Dec 2021
- **Updated:** 17 Sep 2024
- **Also known as:** GHSA-34qh-79jp-wj3q

## What is CVE-2021-35232?

CVE-2021-35232 is a medium-severity vulnerability in SolarWinds Web Help Desk, published on 27 Dec 2021. It can only be exploited from the same machine or local network, with no action from the victim.

### Official description

Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.

Weakness: CWE-798 (Use of Hard-coded Credentials)

## Which versions are affected by CVE-2021-35232?

It affects 1 product.


Products: Solarwinds Webhelpdesk.

## How do I fix CVE-2021-35232?

No fix has been published for CVE-2021-35232 yet. Limit exposure of the affected software until one is available.

## Is CVE-2021-35232 being exploited?

There is no known exploitation of CVE-2021-35232 in the wild and no public exploit code.

## Other vulnerabilities in SolarWinds Web Help Desk

- [CVE-2021-35254](https://insights.sbomify.com/CVE-2021-35254/): Authenticated Remote Code Execution in WebHelpDesk 12.7.8 (high 8.2)
- [CVE-2019-20002](https://insights.sbomify.com/CVE-2019-20002/): Other in n/a (high 7.8)
- [CVE-2019-16959](https://insights.sbomify.com/CVE-2019-16959/): Other in n/a (medium 6.5)
- [CVE-2019-16955](https://insights.sbomify.com/CVE-2019-16955/): Cross-site scripting in n/a (medium 5.4)
- [CVE-2019-16957](https://insights.sbomify.com/CVE-2019-16957/): Cross-site scripting in n/a (medium 5.4)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2021-35232 and fix it if it is affected.

What it is: CVE-2021-35232 is a medium-severity vulnerability in SolarWinds Web Help Desk, published on 27 Dec 2021. It can only be exploited from the same machine or local network, with no action from the victim.
Exploitation: There is no known exploitation of CVE-2021-35232 in the wild and no public exploit code.

Affected product: SolarWinds Web Help Desk. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2021-35232/ (Markdown: https://insights.sbomify.com/CVE-2021-35232/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2021-35232
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2021-35232
- OSV: https://osv.dev/vulnerability/CVE-2021-35232

---
From sbomify Insights: https://insights.sbomify.com/CVE-2021-35232/
Summaries are generated and may contain mistakes; the official description above is the record.