{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2021-36095 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2021-36095 yet. Limit exposure of the affected software until one is available.","what":"CVE-2021-36095 is a medium-severity vulnerability in Otrs Otrs, published on 6 Sep 2021. An attacker can exploit it over the internet without logging in, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2021-36095 and fix it if it is affected.\n\nWhat it is: CVE-2021-36095 is a medium-severity vulnerability in Otrs Otrs, published on 6 Sep 2021. An attacker can exploit it over the internet without logging in, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2021-36095 in the wild and no public exploit code.\n\nAffected product: Otrs Otrs. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2021-36095/ (Markdown: https://insights.sbomify.com/CVE-2021-36095/index.md)","id":"CVE-2021-36095","markdown":"https://insights.sbomify.com/CVE-2021-36095/index.md","name":"CVE-2021-36095","record":{"aliases":["GHSA-mgr7-vch3-x89h","UBUNTU-CVE-2021-36095"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["data_read"],"network_reachable":"yes","non_default_config":false,"product_category":"OTRS ticketing system","requires_auth":"none","summary":"Attackers can enumerate valid user accounts via the lost password feature, exposing user identities in OTRS.","user_interaction":"not_required","vuln_class":"information_disclosure"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"OTRS","cpe":[{"product":"otrs","vendor":"otrs"}],"cvss":{"score":5.3,"severity":"medium","source":"cna","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N","version":"3.1"},"cwes":[{"id":"CWE-640","name":"Weak Password Recovery Mechanism for Forgotten Password"},{"id":"CWE-200","name":"Exposure of Sensitive Information to an Unauthorized Actor"}],"description":"Malicious attacker is able to find out valid user logins by using the \"lost password\" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":false,"headline":"User enumeration issue using \"lost password\" feature","id":"CVE-2021-36095","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"otrs:otrs","products":["otrs:otrs"],"type":"information_disclosure","year":"2021"},"n_packages":0,"n_references":1,"next":{"headline":"Support Bundle includes S/Mime and PGP secret or PIN","id":"CVE-2021-36096"},"packages":[],"prev":{"headline":"XSS attack in appointment edit popup screen","id":"CVE-2021-36094"},"products":["((OTRS)) Community Edition","OTRS"],"published":"2021-09-06","related":[{"cvss_score":9.1,"headline":"SQL Injection via MySQL Quote Method","id":"CVE-2026-48188","kev_date_added":null,"published":"2026-06-01"},{"cvss_score":8.8,"headline":"SQL injection in n/a","id":"CVE-2013-4717","kev_date_added":null,"published":"2021-08-09"},{"cvss_score":8.8,"headline":"Code injection in n/a","id":"CVE-2017-14635","kev_date_added":null,"published":"2017-09-21"},{"cvss_score":8.7,"headline":"SSL Certificates are not checked for E-Mail Handling","id":"CVE-2023-5422","kev_date_added":null,"published":"2023-10-16"},{"cvss_score":8.1,"headline":"Password is send back to client","id":"CVE-2023-6254","kev_date_added":null,"published":"2023-11-27"},{"cvss_score":7.6,"headline":"Information disclouse and DoS via websocket push events","id":"CVE-2023-2534","kev_date_added":null,"published":"2023-05-08"},{"cvss_score":7.5,"headline":"DoS attack using email","id":"CVE-2022-39052","kev_date_added":null,"published":"2022-10-17"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":null,"exploitation":null,"technical_impact":null},"state":"PUBLISHED","updated":"2024-09-16","vendors":["OTRS AG"]},"summary":"Attackers can enumerate valid user accounts via the lost password feature, exposing user identities in OTRS.","url":"https://insights.sbomify.com/CVE-2021-36095/"}