{"answers":{"affected":"It affects 1 product.","exploited":"Yes. Attackers have exploited CVE-2021-37415 in the wild since at least 1 Dec 2021.","fix":"No fix has been published for CVE-2021-37415 yet. Limit exposure of the affected software until one is available. US federal agencies must fix it by 15 Dec 2021.","what":"CVE-2021-37415 is a critical authentication bypass vulnerability in Zohocorp Manageengine Servicedesk Plus, published on 1 Sep 2021. An attacker can exploit it over the internet without logging in, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2021-37415 and fix it if it is affected.\n\nWhat it is: CVE-2021-37415 is a critical authentication bypass vulnerability in Zohocorp Manageengine Servicedesk Plus, published on 1 Sep 2021. An attacker can exploit it over the internet without logging in, with no action from the victim.\nExploitation: Yes. Attackers have exploited CVE-2021-37415 in the wild since at least 1 Dec 2021.\n\nAffected product: Zohocorp Manageengine Servicedesk Plus. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2021-37415/ (Markdown: https://insights.sbomify.com/CVE-2021-37415/index.md)","id":"CVE-2021-37415","markdown":"https://insights.sbomify.com/CVE-2021-37415/index.md","name":"CVE-2021-37415","record":{"aliases":["GHSA-wf6j-6x58-69fg"],"analysis":{"component_type":"web_application","fix_type":"upgrade","impacts":["security_bypass","data_read"],"network_reachable":"yes","non_default_config":false,"product_category":"ITSM software","requires_auth":"none","summary":"Attackers can access specific REST-API endpoints without authentication, potentially exposing sensitive data in Zoho ManageEngine ServiceDesk Plus.","user_interaction":"not_required","vuln_class":"auth_bypass"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"mitre","cpe":[{"product":"manageengine_servicedesk_plus","vendor":"zohocorp"}],"cvss":{"score":9.8,"severity":"critical","source":"cisa-adp","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","version":"3.1"},"cwes":[{"id":"CWE-306","name":"Missing Authentication for Critical Functionality"}],"description":"Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":1,"refs":[{"date":null,"kind":"nuclei","ref":"http/cves/2021/CVE-2021-37415.yaml","stars":null,"title":"Zoho ManageEngine ServiceDesk Plus - Authentication Bypass"}],"tier":"exploited"},"has_fix":null,"headline":"Zoho ManageEngine ServiceDesk Authentication Bypass","id":"CVE-2021-37415","indexable":true,"kev":{"dateAdded":"2021-12-01","dueDate":"2021-12-15","knownRansomwareCampaignUse":"Unknown","product":"ManageEngine ServiceDesk Plus (SDP)","requiredAction":"Apply updates per vendor instructions.","vendorProject":"Zoho","vulnerabilityName":"Zoho ManageEngine ServiceDesk Authentication Bypass Vulnerability"},"kind":"cve","links":{"ecosystem":null,"product":"zohocorp:manageengine_servicedesk_plus","products":["zohocorp:manageengine_servicedesk_plus"],"type":"auth_bypass","year":"2021"},"n_packages":0,"n_references":2,"next":{"headline":"Cross-site scripting in n/a","id":"CVE-2021-37416"},"packages":[],"prev":{"headline":"Auth bypass in n/a","id":"CVE-2021-37414"},"products":["n/a"],"published":"2021-09-01","related":[{"cvss_score":9.8,"headline":"Zoho ManageEngine ServiceDesk Plus Remote Code Execution","id":"CVE-2021-44077","kev_date_added":"2021-12-01","published":"2021-11-29"},{"cvss_score":7.5,"headline":"Zoho ManageEngine ServiceDesk Plus (SDP) File Upload","id":"CVE-2019-8394","kev_date_added":"2021-11-03","published":"2019-02-17"},{"cvss_score":9.8,"headline":"Auth bypass in n/a","id":"CVE-2021-44526","kev_date_added":null,"published":"2021-12-23"},{"cvss_score":9.8,"headline":"Path traversal in n/a","id":"CVE-2019-8395","kev_date_added":null,"published":"2019-02-17"},{"cvss_score":8.8,"headline":"Auth bypass in n/a","id":"CVE-2020-35682","kev_date_added":null,"published":"2021-03-13"},{"cvss_score":8.8,"headline":"XML external entity in n/a","id":"CVE-2017-9362","kev_date_added":null,"published":"2019-03-25"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"open","licence":"CC0 1.0","name":"CISA KEV"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"},{"class":"attribution","licence":"MIT","name":"Nuclei templates"}],"ssvc":{"automatable":"yes","exploitation":"active","technical_impact":"total"},"state":"PUBLISHED","updated":"2025-10-21","vendors":["n/a"]},"summary":"Attackers can access specific REST-API endpoints without authentication, potentially exposing sensitive data in Zoho ManageEngine ServiceDesk Plus.","url":"https://insights.sbomify.com/CVE-2021-37415/"}