CVE-2021-43971 SQL injection in n/a
Remote authenticated attackers can execute arbitrary SQL commands via the filterText parameter in SysAid ITIL.
- Exploited in the wild
- Not known
- Login needed
- Any signed-in user
- Attackable
- Over the internet
- Victim action needed
- Not needed
- Fix
- None listed
What is CVE-2021-43971?
CVE-2021-43971 is a high-severity SQL injection vulnerability in n/a, published on 11 Jan 2022. Any signed-in user can exploit it over the network, with no action from the victim.
Official description
A SQL injection vulnerability in /mobile/SelectUsers.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to execute arbitrary SQL commands via the filterText parameter.
Weakness: CWE-89
Which versions are affected by CVE-2021-43971?
It affects 1 product.
Products include Sysaid Sysaid.
How do I fix CVE-2021-43971?
No fix has been published for CVE-2021-43971 yet. Limit exposure of the affected software until one is available.
Use parameterised queries everywhere and never build SQL by joining strings. Upgrade affected software first; a web application firewall only buys time. More about SQL injection.
Is CVE-2021-43971 being exploited?
There is no known exploitation of CVE-2021-43971 in the wild and no public exploit code.
Other vulnerabilities in n/a
- CVE-2023-47246 SysAid Server Path Traversal
- CVE-2025-2775 SysAid On-Prem Improper Restriction of XML External Entity Reference
- CVE-2025-2776 SysAid On-Prem Improper Restriction of XML External Entity Reference
- CVE-2024-36393 SysAid - CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
- CVE-2025-2777 SysAid On-Prem <= 23.3.40 lshw Proceessing XML External Entity Injection
Sources
Also known as GHSA-xcp7-8947-5q89.