# CVE-2021-46065: Cross-site scripting in n/a

> Attackers can inject arbitrary JavaScript via the Secondary Email Field in Zoho ManageEngine ServiceDesk Plus, potentially compromising user sessions.

- **Severity:** Medium 4.8 (`CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N`)
- **Exploited in the wild:** Not known
- **Login needed:** An administrator
- **Attackable:** Over the internet
- **Victim action needed:** A user has to click or open something
- **Fix available:** No
- **Published:** 27 Jan 2022
- **Updated:** 4 Aug 2024
- **Also known as:** GHSA-xph7-8872-8h48

## What is CVE-2021-46065?

CVE-2021-46065 is a medium-severity cross-site scripting vulnerability in Zohocorp Manageengine Servicedesk Plus, published on 27 Jan 2022. An attacker needs administrator access to exploit it, and only if a user opens a file or follows a link.

### Official description

A Cross-site scripting (XSS) vulnerability in Secondary Email Field in Zoho ManageEngine ServiceDesk Plus 11.3 Build 11306 allows an attackers to inject arbitrary JavaScript code.

Weakness: CWE-79 (Improper Neutralization of Input During Web Page Generation)

## Which versions are affected by CVE-2021-46065?

It affects 1 product.


Products: Zohocorp Manageengine Servicedesk Plus.

## How do I fix CVE-2021-46065?

No fix has been published for CVE-2021-46065 yet. Limit exposure of the affected software until one is available.

## Is CVE-2021-46065 being exploited?

There is no known exploitation of CVE-2021-46065 in the wild and no public exploit code.

## Other vulnerabilities in Zohocorp Manageengine Servicedesk Plus

- [CVE-2021-44077](https://insights.sbomify.com/CVE-2021-44077/): Zoho ManageEngine ServiceDesk Plus Remote Code Execution (critical 9.8, exploited in the wild)
- [CVE-2021-37415](https://insights.sbomify.com/CVE-2021-37415/): Zoho ManageEngine ServiceDesk Authentication Bypass (critical 9.8, exploited in the wild)
- [CVE-2019-8394](https://insights.sbomify.com/CVE-2019-8394/): Zoho ManageEngine ServiceDesk Plus (SDP) File Upload (high 7.5, exploited in the wild)
- [CVE-2021-44526](https://insights.sbomify.com/CVE-2021-44526/): Auth bypass in n/a (critical 9.8)
- [CVE-2019-8395](https://insights.sbomify.com/CVE-2019-8395/): Path traversal in n/a (critical 9.8)

## Fix prompt for AI coding agents

```text
Check this codebase for CVE-2021-46065 and fix it if it is affected.

What it is: CVE-2021-46065 is a medium-severity cross-site scripting vulnerability in Zohocorp Manageengine Servicedesk Plus, published on 27 Jan 2022. An attacker needs administrator access to exploit it, and only if a user opens a file or follows a link.
Exploitation: There is no known exploitation of CVE-2021-46065 in the wild and no public exploit code.

Affected product: Zohocorp Manageengine Servicedesk Plus. No package-level version data is available, so check the vendor advisory linked from the reference page.

Task:
1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.
2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.
3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.
4. Run the tests and summarise what changed and why.
5. If nothing in the project is affected, say so and change nothing.

Reference: https://insights.sbomify.com/CVE-2021-46065/ (Markdown: https://insights.sbomify.com/CVE-2021-46065/index.md)
```

## Sources

- CVE record: https://www.cve.org/CVERecord?id=CVE-2021-46065
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2021-46065
- OSV: https://osv.dev/vulnerability/CVE-2021-46065

---
From sbomify Insights: https://insights.sbomify.com/CVE-2021-46065/
Summaries are generated and may contain mistakes; the official description above is the record.