CVE-2022-1004 Information disclosure in the External Interface

Medium 4.3 Published 21 Mar 2022 Updated 17 Sep 2024

Attackers can view accounted time in the External Interface despite configuration settings disabling it, exposing sensitive ticket data.

Exploited in the wild: Not known
Login needed: Any signed-in user
Attackable: Over the internet
Victim action needed: Not needed
Fix: None listed

What is CVE-2022-1004?

CVE-2022-1004 is a medium-severity vulnerability in Otrs Otrs, published on 21 Mar 2022. Any signed-in user can exploit it over the network, with no action from the victim.

Official description

Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.

Weakness: CWE-200

Which versions are affected by CVE-2022-1004?

It affects 1 product.

Products include Otrs Otrs.

How do I fix CVE-2022-1004?

No fix has been published for CVE-2022-1004 yet. Limit exposure of the affected software until one is available.

Is CVE-2022-1004 being exploited?

There is no known exploitation of CVE-2022-1004 in the wild and no public exploit code.

All Otrs Otrs vulnerabilities

Sources

Also known as GHSA-rhfw-68c9-g5mr.