{"answers":{"affected":"It affects 1 product.","exploited":"There is no known exploitation of CVE-2022-39052 in the wild and no public exploit code.","fix":"No fix has been published for CVE-2022-39052 yet. Limit exposure of the affected software until one is available.","what":"CVE-2022-39052 is a high-severity denial of service vulnerability in Otrs Otrs, published on 17 Oct 2022. An attacker can exploit it over the internet without logging in, with no action from the victim."},"fix_prompt":"Check this codebase for CVE-2022-39052 and fix it if it is affected.\n\nWhat it is: CVE-2022-39052 is a high-severity denial of service vulnerability in Otrs Otrs, published on 17 Oct 2022. An attacker can exploit it over the internet without logging in, with no action from the victim.\nExploitation: There is no known exploitation of CVE-2022-39052 in the wild and no public exploit code.\n\nAffected product: Otrs Otrs. No package-level version data is available, so check the vendor advisory linked from the reference page.\n\nTask:\n1. Search the dependency manifests and lockfiles (for example package.json, package-lock.json, requirements.txt, poetry.lock, uv.lock, pom.xml, build.gradle, go.mod, Cargo.lock, Gemfile.lock) and any Dockerfiles for the affected packages, including transitive dependencies.\n2. If an affected version is in use, upgrade it to the fixed version for its release line with the project's package manager, so the lockfile is regenerated. Prefer the smallest upgrade that fixes it.\n3. If there is no fix, or the upgrade would break the build, do not guess: explain the risk and the safest workaround instead.\n4. Run the tests and summarise what changed and why.\n5. If nothing in the project is affected, say so and change nothing.\n\nReference: https://insights.sbomify.com/CVE-2022-39052/ (Markdown: https://insights.sbomify.com/CVE-2022-39052/index.md)","id":"CVE-2022-39052","markdown":"https://insights.sbomify.com/CVE-2022-39052/index.md","name":"CVE-2022-39052","record":{"aliases":["GHSA-q249-c8f4-3h57","UBUNTU-CVE-2022-39052"],"analysis":{"component_type":"web_application","fix_type":"patch","impacts":["denial_of_service"],"network_reachable":"yes","non_default_config":false,"product_category":"OTRS ticketing system","requires_auth":"none","summary":"An external attacker can cause a denial of service in OTRS by sending specially crafted emails with many recipients.","user_interaction":"not_required","vuln_class":"denial_of_service"},"analysis_generated_by":"qwen3.8-flash-next","assigner":"OTRS","cpe":[{"product":"otrs","vendor":"otrs"}],"cvss":{"score":7.5,"severity":"high","source":"cna","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H","version":"3.1"},"cwes":[{"id":"CWE-835","name":"Loop with Unreachable Exit Condition"}],"description":"An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system","ecosystems":[],"exploits":{"exploitdb":0,"first_seen":null,"github_poc":0,"max_poc_stars":null,"metasploit":0,"nuclei":0,"refs":[],"tier":"none_known"},"has_fix":false,"headline":"DoS attack using email","id":"CVE-2022-39052","indexable":true,"kev":null,"kind":"cve","links":{"ecosystem":null,"product":"otrs:otrs","products":["otrs:otrs"],"type":"denial_of_service","year":"2022"},"n_packages":0,"n_references":1,"next":{"headline":"HEIMAVISTA INC. Rpage - Reflected XSS","id":"CVE-2022-39053"},"packages":[],"prev":{"headline":"Perl Code execution in Template Toolkit","id":"CVE-2022-39051"},"products":["((OTRS)) Community Edition","OTRS"],"published":"2022-10-17","related":[{"cvss_score":9.1,"headline":"SQL Injection via MySQL Quote Method","id":"CVE-2026-48188","kev_date_added":null,"published":"2026-06-01"},{"cvss_score":8.8,"headline":"SQL injection in n/a","id":"CVE-2013-4717","kev_date_added":null,"published":"2021-08-09"},{"cvss_score":8.8,"headline":"Code injection in n/a","id":"CVE-2017-14635","kev_date_added":null,"published":"2017-09-21"},{"cvss_score":8.7,"headline":"SSL Certificates are not checked for E-Mail Handling","id":"CVE-2023-5422","kev_date_added":null,"published":"2023-10-16"},{"cvss_score":8.1,"headline":"Password is send back to client","id":"CVE-2023-6254","kev_date_added":null,"published":"2023-11-27"},{"cvss_score":7.6,"headline":"Information disclouse and DoS via websocket push events","id":"CVE-2023-2534","kev_date_added":null,"published":"2023-05-08"}],"sources":[{"class":"attribution","licence":"CVE Terms of Use (MITRE)","name":"CVE List","prefix":"CVE"},{"class":"attribution","licence":"US public information, NVD API terms","name":"NVD"},{"class":"attribution","licence":"CWE Terms of Use","name":"CWE (MITRE)"},{"class":"attribution","licence":"FIRST CVSS licence","name":"CVSS (FIRST)"}],"ssvc":{"automatable":"yes","exploitation":"none","technical_impact":"partial"},"state":"PUBLISHED","updated":"2025-05-10","vendors":["OTRS AG"]},"summary":"An external attacker can cause a denial of service in OTRS by sending specially crafted emails with many recipients.","url":"https://insights.sbomify.com/CVE-2022-39052/"}