CVE-2023-1316 Cross-site Scripting (XSS) - Stored in osticket/osticket

Medium 4.5 Published 10 Mar 2023 Updated 3 Mar 2025

Stored Cross-Site Scripting in osTicket allows attackers to inject malicious scripts, potentially leading to session hijacking or code execution.

Exploited in the wild: Not known
Login needed: An administrator
Attackable: Over the internet
Victim action needed: A user has to click or open something
Fix: None listed

What is CVE-2023-1316?

CVE-2023-1316 is a medium-severity cross-site scripting vulnerability in osticket/osticket, published on 10 Mar 2023. An attacker needs administrator access to exploit it, and only if a user opens a file or follows a link.

Official description

Cross-site Scripting (XSS) - Stored in GitHub repository osticket/osticket prior to v1.16.6.

Weakness: CWE-79

Which versions are affected by CVE-2023-1316?

It affects 1 product.

Products include Enhancesoft Osticket.

How do I fix CVE-2023-1316?

No fix has been published for CVE-2023-1316 yet. Limit exposure of the affected software until one is available.

Escape output for the context it lands in and set a strict Content Security Policy. Upgrading the affected component is the real fix. More about Cross-site scripting.

Is CVE-2023-1316 being exploited?

It is not confirmed as exploited in the wild, but public exploit code for CVE-2023-1316 exists.

Sources

Also known as GHSA-56xv-vr33-49x9.